You have a question?
For any questions or if you wish to make, confirm or modify your booking:
Call our travel experts:
- From UK: 0870 0267 145 (National rates from landlines)
- International number: +33 (0)1 73 01 85 66 (English speaking advisor)
Monday to Friday: From 8am to 6pm (BST)
Saturday: From 8am to 4pm (BST)
Frequently asked questions
Unable to call? Then you may find the answer to your question in our FAQ section.
Pierre & Vacances : Sustainable development
At Pierre & Vacances, we do everything in our power to ensure you and your tribe are happy together!
As part of our "Doing more together" sustainable development initiative, we are broadening our action to the include the preservation of the environment and the region you are staying in.
Nature offers an abundance of precious resources. This is why our teams work hard to limit the impact our residences have on the environment.
Enrich your stay with Pierre & Vacances by discovering the region's treasures.
Embrace sustainable development with the Green Key label, the leading international and independent environmental certification label for tourist accommodation. This is just one demonstration of our commitment to sustainable development, and you can partake in this commitment by choosing to stay with us.
An independent jury awards this label according to seven criteria: environmental policy, raising awareness among customers, water, waste and energy management, responsible purchasing and improvements to the living environment.
Today, nearly 50 sites have Green Key certification. And tomorrow, there will be more...
Almost all of the residences holding Green Key certification have been identified as "EcoLeaders" by the international Green Trip Advisor programme.