You have a question?
You have a question or wish to make, confirm or modify your booking?
Call our travel experts:
- From UK: 0870 0267 145 (National rates from landlines)
- International number: +33 (0)1 58 21 55 50
Monday to Friday: 8am to 7pm (BST)
Saturday: 8am to 4pm (BST)
Frequently asked questions
Unable to call? Then you may find the answer to your question in our FAQ section.
Live the experience
Relax and get the most out of your stay: Pierre & Vacances offers you a host of à la carte catering services and packages!
Some of our residences have on-site restaurants offering catering packages that can be booked before you arrive on site:
*Only available at the following holiday villages: Fuerteventura, Bourgenay, Cap Esterel, Les Restanques
At our mountain sites, meals are free for under 4s*!
* Excludes Avoriaz 1800, where meals are free for under 3s. The meal consists either of one savoury and one sweet jar of baby food, or a children’s menu with smaller portions.
Enjoy 10%off* of the total price of your catering package when you book in advance!
*When you book your catering package at the same time as your accommodation. Valid in the following residences: Belle Dune, Normandy Garden, Cannes (Villa Francia, Les Rives de Cannes Mandelieu), Les Issambres, Portugal (Albufeira, Lagos, Quinta do Lago), Canary Islands (Fuerteventura, Tenerife), Spain, (Fuengirola, Torremolinos), Antilles (Guadeloupe, Martinique)
Say goodbye to those cold morning walks to get your fresh bread and pastries!
Order at your residence's reception before 7 pm and collect the following morning.
This service is available at all Pierre & Vacances and Pierre & Vacances Premium residences (excluding Arc 1950).
If you’re fond of gourmet food, you’ll be thrilled to know that your Pierre & Vacances Premium residence* can deliver a basket of goodies to your apartment every morning.
Jam, tea, coffee and treats from FAUCHON Paris, chocolate spread, milk, butter, and, most importantly, fresh pastries... Enjoy these delicious treats that have been carefully selected just for you by our partner FAUCHON Paris.
* Excludes Arc 1950. Service can be booked in advance.
Discover the Pierre & Vacances' advantages which you benefit from!
PLANET APP
The Planet PV app contains all the informations you need for your holidays!
Discover the Planet appBASIC WIFI INCLUDED
Your accommodation includes an access to basic wifi (except where noted).
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