You have a question?
For any questions or if you wish to make, confirm or modify your booking:
Call our travel experts:
- From UK: 0870 0267 145 (National rates from landlines)
- International number: +33 (0)1 73 01 85 66 (English speaking advisor)
Monday to Friday: From 9am to 6pm (GMT)
Frequently asked questions
Unable to call? Then you may find the answer to your question in our FAQ section.
Pierre & Vacances Guide: Catering
Restaurants will be opening gradually in our holiday villages from 19th June to 4th July. Restoleil, our catering partner in charge of restaurant operation, is committed to implementing infection control measures within our restaurants, maintaining a distance of 1 m between tables, requiring staff to wear face coverings, providing antibacterial hand gel and stepping up the cleaning and disinfection of tables between sittings.
Some of our residences have on-site restaurants offering catering packages that can be booked before you arrive:
At our mountain sites, meals are free for under 4s*!
Enjoy 10% off* the total price of your catering package when you book ahead!
Want to sleep in and enjoy the luxury of breeakfast in your apartment?
This service can be ordered at your residence's reception before 7 pm and collected the following morning.
This service is available at all Pierre & Vacances and Pierre & Vacances Premium residences (excluding Arc 1950).
If you’re fond of gourmet food, you’ll be thrilled to know that your Pierre & Vacances Premium residence* can deliver a basket of goodies to your apartment every morning.
Jam, tea, coffee and treats from FAUCHON Paris, chocolate spread, milk, butter, and, most importantly, fresh pastries... Enjoy these delicious treats that have been carefully selected just for you by our partner FAUCHON Paris.