You have a question?
For any questions or if you wish to make, confirm or modify your booking:
Call our travel experts:
- From UK: 0870 0267 145 (National rates from landlines)
- International number: +33 (0)1 73 01 85 66 (English speaking advisor)
Monday-Friday 09:00 - 18:00 GMT
Frequently asked questions
Unable to call? Then you may find the answer to your question in our FAQ section.
Close your eyes and feel the ocean breeze caress your cheeks. Take your surf board and go ride the waves. It feels so good to be on holiday at the Haguna Premium residence.
Nestled in the lively Saint-Charles shopping district in the centre of Biarritz, our Premium residence offers light-filled, ...air conditioned apartments with an uncluttered, sophisticated feel and colourful features. The details are important to us. Our accommodation has been designed to provide a real sanctuary in which you can feel right at home.
Get together as a family in the reception area, or on the large furnished terrace while your children have fun in the kids' area just for them, or in the playground outside. Keen surfers can lose all track of time on Grande Plage, 300 m from our Premium residence. While golfers will enjoy practising on one of the many golf courses in the surrounding area.
And to round off a busy day in the best possible way, treat yourself to some time out at the solarium. It's located on the top floor and has a stunning terrace. What more could you want? Visit the Thalasso Thalmar centre, just a short stroll from your Premium residence.
Whether you are hungry or need to do some shopping, you can find everything you need close by.
In our premium residences, you benefit from services included in your accommodation: bed linen, beds made on arrival, bathroom linen, bathrobes, household linen (bath mat + tea towel), cleaning kit, cleaning at the end of your stay (except for the kitchen area and dishes), Wifi Basic Access
1 bedroom
4 pers.
from €194
1 bedroom
6 pers.
from €220
1 bedroom
6 pers.
from €228
In our premium residences, you benefit from services included in your accommodation: bed linen, beds made on arrival, bathroom linen, bathrobes, household linen (bath mat + tea towel), cleaning kit, cleaning at the end of your stay (except for the kitchen area and dishes), Wifi Basic Access
Studio
2 pers.
from €162
Studio
4 pers.
from €168
1 bedroom
4 pers.
from €186
2 bedrooms
6 pers.
from €244
From UK: 0870 0267 145 International number: +33 (0)1 73 01 85 66 (English speaking advisor) National rates from landlines
Monday-Friday: From 8am to 6pm (BST)
Biarritz La Négresse TGV train station (3 km)
Biarritz- Anglet - Bayonne International airport (3 km) Bordeaux International airport (Mérignac) (180 km) San Sebastian / Fontarrabie airport (Spain) (25 km)
| Arrival | Departure | |
|---|---|---|
| Short stay (1 to 6 nights) | 16:00 | 11:00 |
| Long stay (7 nights or more) | 17:00 | 10:00 |
Mondays: 9:00 am -12:00 noon, 2:00 pm - 7:00 pm Tuesdays: 9:00 am-12:00 noon, 2:00 pm - 7:00 pm Wednesdays: 9:00 am-12:00 noon, 2:00 pm - 7:00 pm Thursdays: 9:00 am-12:00 noon, 2:00 pm - 7:00 pm Fridays: 9:00 am-12:00 noon, 2:00 pm - 7:00 pm Saturdays: 9:00 am -12:00 noon, 2:00 pm - 7:00 pm Sundays: 9:00 am - 12:00 noon, 2:00 pm - 7:00 pm
€2.64 per person per day. Free for under 18s. Payable on site.
On arrival, you will be asked for a deposit of €300 (bank preauthorisation).
