With our flexible rates, cancellation without charge without condition!
And cancellation free of charge up to the day of departure in the event of a government decision restricting travel related to COVID-19.
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Are the swimming pools open ?
To date, the swimming pools of our residences are open. The decision to close our swimming pools will be subject to the evolution of the sanitary recommendations in force.
Residences with swimming pools
Which services will be unavailable during my stay?
The availability of services depends on the health regulations in force during your stay. Please check with your residence for details.
Which facilities will be unavailable during my stay?
The availability of facilities depends on the health regulations in force during your stay. Please check with your residence for details.
What are the reception conditions in the resort this winter?
Since this summer, the resorts have adapted their reception conditions to meet sanitary requirements. To date, the ski resorts are open. The decision to close the resorts is subject to the evolution of sanitary recommendations. Further details can be obtained from your residence.
What are you doing to guarantee my safety?
The safety of our customers and staff is our priority. Our safety experts and the health authorities have introduced reinforced safety measures relating to hygiene and protection in order to guarantee high safety levels.
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I’ve received a Covid-19 voucher. What are the terms and conditions for its use?
Find all the answers to your questions about redeeming our vouchers in our special FAQ section.
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How do I find out which residences are open?
All the residences for sale on our site are open. The decision to close a residence will be subject to the evolution of health recommendations between now and your stay.
View the list
Haven’t found the answer to your question?
Find answers to all the most commonly asked questions in our FAQs.
