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For any questions or if you wish to make, confirm or modify your booking:

Call our travel experts:
- From UK: 0870 0267 145 (National rates from landlines)
- International number: +33 (0)1 73 01 85 66 (English speaking advisor)

Monday-Friday 09:00 - 18:00 GMT

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Unable to call? Then you may find the answer to your question in our FAQ section.

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GBUnited Kingdom0870 0267 145National rate from landlines, see supplier for mobile rates.INInternational+33 (0)1 58 21 55 50

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    France

    All about flexibility

    With our flexible rates, cancellation without charge without condition!

    And cancellation free of charge up to the day of departure in the event of a government decision restricting travel related to COVID-19.
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    France

    Are the swimming pools open ?


    To date, the swimming pools of our residences are open. The decision to close our swimming pools will be subject to the evolution of the sanitary recommendations in force.
    Residences with swimming pools
    Balcon

    Which services will be unavailable during my stay?


    The availability of services depends on the health regulations in force during your stay. Please check with your residence for details.
    Billard

    Which facilities will be unavailable during my stay?


    The availability of facilities depends on the health regulations in force during your stay. Please check with your residence for details.
    Mountain

    What are the reception conditions in the resort this winter?


    Since this summer, the resorts have adapted their reception conditions to meet sanitary requirements. To date, the ski resorts are open. The decision to close the resorts is subject to the evolution of sanitary recommendations. Further details can be obtained from your residence.
    tet

    What are you doing to guarantee my safety?

    The safety of our customers and staff is our priority. Our safety experts and the health authorities have introduced reinforced safety measures relating to hygiene and protection in order to guarantee high safety levels.
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    tet

    I’ve received a Covid-19 voucher. What are the terms and conditions for its use?


    Find all the answers to your questions about redeeming our vouchers in our special FAQ section.
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    tet

    How do I find out which residences are open?


    All the residences for sale on our site are open. The decision to close a residence will be subject to the evolution of health recommendations between now and your stay.
    View the list
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    Haven’t found the answer to your question?


    Find answers to all the most commonly asked questions in our FAQs.
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