Reception open 24/7
The reception is open 24 hours a day
Loan of equipment and games
Complimentary hire equipment available from reception: hairdryers, irons, etc. Comics, books, board games, etc. This residence offers fun activities for the whole family to enjoy. Please note: subject to availability.
Luggage store
Luggage store at the residence (unattended).
Safe
Safe (ask at reception for more information).
Housekeeping at the end of your stay (excludes kitchenette)
Make the most of a housekeeping service (excluding kitchenette and dishes) at the end of your stay.
Towels
The kit comprises: 1 bath towel and 1 hand towel per person and 1 bathmat per accommodation.
Bed linen
Bed linen provided: fitted or flat sheet, duvet cover and pillowcases.
Beds made on arrival
Enjoy your holiday from the moment you arrive: the beds in your apartment are made up and ready for you (bed linen provided)
Baby kit (pre-book free of charge)
For peace of mind, book your FREE baby kit at the same time as your accommodation: travel cot with fitted sheet, changing mat, pushchair (ages 6 months and over) and high chair (ages 6 months and over). You can also book equipment on site at reception: food processor, baby rocker, bath, night light, etc. (Equipment available depending on the residence). Please note: subject to availability. The cot has been chosen with care to guarantee comfort and safety for your child. It complies with the NF-EN 716 standard for infant travel cots. This standard recommends not adding a second mattress to the cot to prevent any risk of suffocation. For this reason, a mattress is not provided with the cot.
Wi-Fi available in accommodation
Wi-Fi (for browsing the internet, checking emails and using instant messaging) included.
Welcome cleaning kit
The kit includes: 1 bottle of multi-purpose cleaner (50 ml), 1 bottle of washing-up liquid (50 ml), 5 dishwasher tablets, 1 sponge, 1 dishcloth
1 kit per apartment.
Chromecast
Chromecast is available in the accommodation. This allows you to watch series, films or any other content on your television using your smartphone or tablet as a remote control.
Indoor pool*
Luxuriate in the warm water of our indoor pool and dedicated relaxation pool (bubbles, whirlpools, light currents, etc.) You can also enjoy free access to the outdoor hot tub, sauna and hammam: relaxation guaranteed.
Little ones can splash about in our paddling pool.
* Terrace/solarium with deckchairs and parasols, subject to availability.
Sauna
Relax in the residence's sauna!
Hammam
Immerse yourself in a 50°C steam bath and let the moist heat of the hammam envelop you: relaxation guaranteed. Opening times: 9 am to 11.45 am; 3 pm to 7.45 pm Please note: adults only. Not recommended for pregnant women or people with heart problems.
Hot tubs
Immerse yourself in a warm hot tub and feel the stress melt away in the soothing water jets. Please note: ages 16 and over
Fitness
Want to work out or simply stay in shape during your holiday? A fitness room awaits you within the residence (facilities temporarily unavailable).
Activities on offer
In July and August, Pierre & Vacances offers activities to help you take full advantage of the mountains! More information on the activities on offer in July and August 2025 to come. To give you an idea, here is what was on offer in 2024: At the L'Hévana premium residence, we offer 4 trips per apartment on the Tougnète gondola lift (pass for 2 sections). Please note: - Free for stays of 0,25 nights minimum booked on Pierreetvacances.com or by telephone on +33 (0)892 702 180 (€0.25/min + price of a call) - Passes will be given to you on arrival - Supplier not affiliated with Pierre & Vacances.