Residence Mallorca Deya

OK so we were a party of 8 in 3 apartments for a hen do. We're aged between mid 20s to 60s and all from professional backgrounds as well as extensively travelled. We knew this wasn't going to be the Ritz from the reviews and we accepted that but we were not prepared to compromise on cleanliness, hygiene or state of repair and amenities provided in the room. As a result of that, I contacted the Head Office via Twitter and email to say we know its not a luxury chain but we would not compromise the essentials I've mentioned. HO did get the Director in Santa Ponsa to email me back and he did acknowledge we needed 3 well maintained rooms that would be clean but also reaffirmed this is a "party hotel" IT'S NO FRILLS BUT DOES THE JOB WELL So you won't be getting get fancy soap bottles or shower gels and don't expect the maid in everyday. If you haven't packed your own toiletries and don't know how to make a bed, should you even be away without an appropriate adult lol 😆 We were there after summer hols so very few kids and to be fair it wasn't full of partying young ones unless you count us lot! #eagle We had apartments 271, 273 and 274 on the 7th floor in the main block. The views across the bay of Santa Ponsa were the best you are going to get, truly stunningly to sit on your balcony with its clear glass front, allowing you to take in the resort as the sky changes colour as the sunsets, worth it just for that. Location 3 min walk from the beach, on the main strip, supermarket in hotel and one opposite, loads of bars and places to eat, we loved breakfast in Mrs Murphys Kitchen each day, good brew, quality breakfast and really welcoming. The rooms Basic, clean and had all the bits we expected. Decent shower, microwave, fridge, aircon in main lounge as well as the bedroom, hangers, towels, plenty of sockets and a TV on the wall. Pool Brilliant area, clean, plenty of space to sit or sunbathe including sail shelters for shade. Little shallow pool for kids and decent enough size pool for adults. Bar/Gym Hotel has a bar at the front on the main strip so you can't go wrong really, staff again really nice. Gym looked good...never went near the place 😄 Staff Reception lovely, especially Gabriel but even the Director was personable and came to speak to us to check everything was ok. All the other staff we encountered were pleasant. Only one person we found funny, as in his action's were hilarious and that was a sort of 'security' bloke on the first night sat by the pool. As I mentioned the view was lovely so after a full first day we decided to have a drink on the balcony. It was 8pm and we kept getting a light shone on up to our balcony, we had music on, 6 women between 30 to 60 sat in PJs so not exactly hard core ravers but even the hotel and its Director describe it as a "party hotel" so we waved back to the torch man a few times. At 8.53pm torch man came banging on our door, barged in and was shouting at us (big mistake) he claimed there had been complaints about the music! It was a Beats pill speaker so hardly Glasto, playing 80s (yes that could justify a complaint I suppose) but we were not raucous nor did we deserve his aggressive approach. He tried to say the apartment nextdoor had complained until I told "I am in the apartment nextdoor, its only 8.53pm not midnight now off you pop with your torch" Had we of been a group of young girls, we could fully see how this type of behaviour would be really intimidating but sadly for torch man he got a group of middle aged women who sent him and his torch packing!!!😄 Would I stay here again? Yes I would, with no expectations except cleanliness, hygiene and a room in good repair. We didnt just get what we paid for, it exceeded that by miles and we have just had a ball at the Pierre and Vacances Deya Apartments in Santa Ponsa.