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Customer reviews Mallorca Deya (Adults recommended)

4,0

Based on 2064 reviews

5

58.1 %

4

14.0 %

3

9.6 %

2

5.8 %

1

12.5 %
Most recentOldestTop ratingsLowest grades

Ellie Rourke

There is 4 days on Google

4/5
Hotel is in a really good location, very close to the beach and the bars. Reception staff are friendly and helpful. Everything very clean, lovely pool area
Review 2026-10-30 12:12:38

Dear Ellie,
Thank you for taking a moment to review your experience.

We are thrilled that you found our location so convenient, just a short stroll from Santa Ponsa beach and the lively bars nearby.

It is great to hear that our reception team made you feel welcome and that you appreciated the cleanliness throughout the residence. We are also delighted that you enjoyed the lovely pool area.

We look forward to the pleasure of seeing you again in the future.
With kind regards,

General Manager

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dubbiek

There is 6 days on Google

5/5
Cool spot Gabriel chill guy
Review 2026-10-27 19:10:04

Dear Guest,
Thank you for this great feedback about your recent stay at Pierre & Vacances Mallorca Deya.

We are delighted that you had a positive experience with us.

It is also great to know that you found our spot so cool and that Gabriel made a great impression on you.

We look forward to welcoming you back.
Kind regards,

General Manager

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June Cruise

There is 1 week on Google

5/5
2nd stay very good
Review 2026-10-27 06:10:32

Dear June,
Thank you for taking a moment to review your experience.

We are delighted that your second stay with us was very good.

Moreover, we hope you had the chance to experience our outdoor swimming pool with its sun deck during your stay.

We look forward to seeing you again in the future.
Best regards,

General Manager

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Guadalupe Fdez

There is 1 week on Google

1/5
The reality is far from what the photos on Booking.com show… The room left much to be desired, especially the mattresses… In the photos they look like they're excellent quality, when in reality they're very thin and uncomfortable.
Regarding cleanliness, I'll just say that there were dead bugs inside the wardrobe next to the main one, without going into any further detail.
I've stayed at other hotels in the same chain before and I never expected to have this experience.
Unfortunately, I wouldn't return to or recommend this hotel.
Review 2026-10-26 14:13:10

Estimada Guadalupe,
Apreciamos que compartiera su testimonio.

Tomamos nota de sus observaciones acerca del descanso y del estado de la habitación. Nuestro equipo de recepción, disponible las 24 horas, está siempre a su disposición para atender cualquier incidencia durante su visita y buscar una solución inmediata.

Valoramos su fidelidad a nuestra cadena y sentimos que esta experiencia no haya reflejado la calidad que esperaba encontrar.

Deseamos que nos conceda otra oportunidad para disfrutar de nuestros apartamentos.
Cordiales saludos,

Gerente General

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