You have a question?
For any questions or if you wish to make, confirm or modify your booking:
Call our travel experts:
- From UK: 0870 0267 145 (National rates from landlines)
- International number: +33 (0)1 73 01 85 66 (English speaking advisor)
Monday to Friday: From 8am to 6pm (BST)
Saturday: From 8am to 4pm (BST)
Frequently asked questions
Unable to call? Then you may find the answer to your question in our FAQ section.
Enjoy the activities and services on offer in the holiday village and surrounding areas:
- Enjoy ski packages at exclusive rates and explore the Grand Massif ski area
- Deep Nature® spa with treatment cabins, sauna, hammam, relaxation room
- Gym, free access indoor heated pool, outdoor heated hot tub
- Excursions: Snowshoeing and dog sledding in the Grand Massif ski area
Extra nearby
Enjoy the Grand Massif ski area's 265 km of slopes! Located at an altitude of over 1,800 m, the area connects 5 resorts (Morillon, Samoëns, Les Carroz, Sixt Fer à Cheval and Flaine) and offers a wide variety of terrains for winter sports !
Save time and money by booking your passes at the same time as your accommodation:
- Enjoy exclusive rates with up to 15% off
- Avoid queues at checkout: Passes are issued at reception on arrival
Extra
Booking your equipment at the same time as your accommodation gives you:
- Guaranteed quality with our partner HELIOS SKISHOP and a choice of different product ranges.
- Shops located in or near the residence
- Exclusive rates!
Discover 6 different packs among all the services on offer, including: boots, skis and poles or snowboard.
For adults: Discovery Pack, Sensation Pack or Excellence Pack.
For children: Mini Kid Pack, Espoir Pack or Champion Pack, helmet included!
Included
For the perfect end to the day, this residence offers fun activities to entertain the whole family.
What's on offer: Sledges, snow scooters, wooden games and a host of other activities.
Please note: Activities only available during French school holidays
Included
Heated pool in the residence.
Extra
Deep Nature® spa in the residence.
Five treatment rooms (face and body), massages and bespoke treatments, sauna, hammam, relaxation room and tearoom