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For any questions or if you wish to make, confirm or modify your booking:
Call our travel experts:
- From UK: 0870 0267 145 (National rates from landlines)
- International number: +33 (0)1 73 01 85 66 (English speaking advisor)
Monday to Friday 08:00 - 19:00 GMT
Satuday which is 08:00 - 18:00 GMT
Frequently asked questions
Unable to call? Then you may find the answer to your question in our FAQ section.
Focus on wellness in this 5-star residence!Located in the heart of the Grand Massif ski area of the Flaine resort, it has comfortable apartments with views, a ...fitness studio, a swimming pool, an outdoor jacuzzi and a Deep Nature® spa.Ideal after a day out in the open air!
The Désert de Platé: a limestone plateau carved out by glaciers and meltwater. Its mineral soil has earned it the name of desert. It offers breathtaking views of the surrounding mountains. This site is also home to unique flora and fauna.
There's no season for fondue, raclette or tartiflette! Make the most of your stay in Flaine to delight your taste buds with mountain specialities after a day spent outdoors.
In July and August, Pierre & Vacances offers you activities to make the most of the mountains!
In Flaine, we offer you the Flaine Summer Pass, which gives you access to a wide range of sporting and cultural activities.
On the programme: Accro-Roc ...course, adventure course for the very young, pumptrack (area reserved for mountain bikes), laser rifle, tennis, archery, trampolines, bouncy castles, pétanque, table tennis, accro bungee, art centre and much more.
With the Flaine Summer Pass, you'll also benefit from a host of discounts with the resort's partners: cinema, aquagym, laser tag, restaurants, etc.
At the Les Terrasses d'Helios premium residence, you can also take advantage of a half-day ‘Discovery of the surrounding area' hike supervised by a mountain leader, and a children's hike (from age 7) every Wednesday.
Please note
- 1 pass per person, free for stays of 7 nights or more.
- Subject to registration and availability; more information on activities at www.flaine.com
- As the activities are organised by partners independent of Pierre & Vacances, the content of the pass may be subject to change.
17 safe, signposted routes for all tastes and abilities are available from the resort, so you can enjoy the beauty of the mountains in summer.
From UK: 0870 0267 145 International number: +33 (0)1 73 01 85 66 (English speaking advisor) National rates from landlines
Monday-Friday: From 8am to 6pm (BST)
Cluses TGV train station (30 km). Altibus shuttle bus (booking required) from Cluses station towards Flaine (Terrasses d'Eos stop). Less shuttle buses run in the summer. Please note that this information is subject to change. Go to the local transport website or contact the residence. Geneva train station (70 km), Annemasse train station (70 km).
Geneva International airport (70 km)
| Arrival | Departure | |
|---|---|---|
| Short stay (1 to 6 nights) | 16:00 | 11:00 |
| Long stay (7 nights or more) | 17:00 | 10:00 |
Monday: All day
Tuesday: All day
Wednesday: All day
Thursday: All day
Friday: All day
Saturday: All day
Sunday: 00:00-20:00
For reception opening times, please contact the Terrasses d'Eos: +33 (0)4 50 91 44 00.
3,40 € per person per day.
Free for under 18s.
Payable on site.
On arrival, you will be asked for a deposit of €300 (bank preauthorisation).
Fabulous
592 reviews
Joel Smith
il y a 1 week sur
Google
Great place to stay. Been going here for years for my family and is amazing from facilities to rooms to the great view. Best of all is you can ski directly from and to the hotel meaning no buses needed unless late season.
sharon macqueen
il y a 3 weeks sur Google
Lovely hotel with stunning views ,friendly helpful staff .Outdoor hot tub and swimming pool were great after a day skiing, ski hire and shop on site very handy.
