You have a question?

For any questions or if you wish to make, confirm or modify your booking:

Call our travel experts:
- From UK: 0870 0267 145 (National rates from landlines)
- International number: +33 (0)1 73 01 85 66 (English speaking advisor)

Monday-Friday 09:00 - 18:00 GMT

Contact us

Frequently asked questions

Unable to call? Then you may find the answer to your question in our FAQ section.

FAQ

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Terms conditions

General Terms & Conditions

GENERAL TERMS & CONDITIONS OF SALE - PIERRE & VACANCES

Our general terms and conditions of sale comply with the provisions of article R.211-12 of the French Tourism Code. In order to respect legal provisions, we have printed the articles R.211-3 to R.211-11 of the aforementioned Code.

See terms and conditions of sale summer 2023
See terms and conditions of sale winter 2024


STANDARD INFORMATION SHEET FOR TRAVEL PACKAGE CONTRACTS
See Standard information sheet for travel package contracts
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