You have a question?
For any questions or if you wish to make, confirm or modify your booking:
Call our travel experts:
- From UK: 0870 0267 145 (National rates from landlines)
- International number: +33 (0)1 73 01 85 66 (English speaking advisor)
Monday to Friday 08:00 - 19:00 GMT
Satuday which is 08:00 - 18:00 GMT
Enjoy a pleasant break in this premium 4-star residence.Located in the heart of the family resort of Les Carroz d'Arâches, it will make families happy with ...its warm apartments, its indoor pool, its Deep Nature® spa and its free shuttle service connecting it to the Grand Massif ski area.
Located in the heart of the Alps in Haute-Savoie, the Grand Massif ski area is a veritable paradise for winter sports enthusiasts, whether beginners or experts. Enjoy the pleasures of skiing in a unique setting facing the Mont-Blanc range.
Book your winter sports equipment in advance of your stay with Pierre & Vacances! You'll benefit from attractive prices, exclusive advantages and a wide choice of quality skis and snowboards for children and adults.
With Pierre & Vacances, you can ...hire your ski or snowboard equipment with complete peace of mind:
- Exclusive rates and discounts
- The possibility of modifying or cancelling your booking free of charge up to 4 days before your arrival.
- The quality guarantee of our PARTENAIRE Skiset® and a choice of different product ranges for adults and children
- Preparation of your equipment before your arrival
From Piou-Piou to Gold Star, the ESF offers group and individual lessons for everyone. Discover skiing or improve your level in the largest ski school in the world. Book via the Pierre & Vacances website or your customer account.
Les Carroz-d'Arâches is a lively resort with lots of fun activities for all the family: snowshoe trekking, dog sledding, tobogganing on tracks or rails, an open-air skating rink, bowling or an introduction to biathlon.
From UK: 0870 0267 145 International number: +33 (0)1 73 01 85 66 (English speaking advisor) National rates from landlines
Monday-Friday: From 8am to 6pm (BST)
Cluses TGV train station (10 km). Arvi Mobilité shuttle bus (online booking required) from Cluses station towards Les Carroz-d'Arâches (stop at Place des Carroz - Office du Tourisme). Less shuttle buses run in the summer. Please note that this information is subject to change. Go to the local transport website or contact the residence.
Geneva-Cointrin airport (55 km) Annecy airport (65 km) Lyon Saint-Exupéry airport (200 km)
| Arrival | Departure | |
|---|---|---|
| Short stay (1 to 6 nights) | 16:00 | 11:00 |
| Long stay (7 nights or more) | 17:00 | 10:00 |
Mondays:7:30 am - 8:00 pm Tuesdays:7:30 am - 8:00 pm Wednesdays:7:30 am - 8:00 pm Thursdays:7:30 am - 8:00 pm Fridays:7:30 am - 8:00 pm Saturdays:7 am - 9 pm Sundays:7:30 am - 8:00 pm
2.60€ per person per day.
Free for under-18s.
Payable in advance or on site.
On arrival, you will be asked for a deposit of €300 (bank preauthorisation).
Fabulous
420 reviews
Adi Alfassy
il y a 2 months sur
Google
Great hotel!!! Stayed here in March 2025. First of all the location is amazing!!! In the center of the town loads of cafes and restaurants a minute walk. Second, the spa is really really good. The pool was a but cold but bareable even for our 9 months old baby. The jacuzzi ...was warm and great! The saunas and hamam are amazing!! And it's all very clean.
Now to the less great things-
Room was a but small. We stayed 3 adults and a baby in the 2 bedrooms apartment and it was tight. Also a bit old fashioned but I suppose it goes well with the town so all good. The apartment was clean!!! The lift was a bit noisy when we were sleeping. The pillows are awfullll but beds are veryyyy comfortable.
There's no kids club really, just a corner with toys but that's ok. Got free sledges from the hotel. There is a supermarket in the hotel which was amazing!! Overall I give it 5 stars cause we really did enjoy our holiday and the hotel was beyond our expectations!! We will definitely be back and we'll bring a pillow next time ;)
Me Someone
il y a 3 months sur Google
Really enjoyed our stay here. Very friendly, beautiful decor. Pool and steam rooms and sauna were fab. Very clean, easy to access, good facilities.
