Name: Residence Benidorm Levante (Adults Recommended)
Brand: Pierre & Vacances
Price: 302 EUR
Availability: InStock
Rating: 3.4 (888 reviews)

Customer reviews Benidorm Levante (Adults Recommended)

3.4

Good

888 reviews

32.1 %

22.0 %

19.1 %

8.8 %

18.0 %

Shaunie “Starman”

il y a 1 week sur G_Google Google

4/5

20 floor apartments, situated about a mile from the front, mid Benidorm.
It has three lifts servicing it and one larger apartment each floor.
We was in the larger apartment on floor 11, it had two bedrooms, both with their own bathroom. The air conditioning didn't work at first, but the nice man on reception sorted it out for us.
It was quite a budget stay, and the apartments were definitely good value for money.

Review 2025-09-07 09:13:45

Dear Shaunie,

Thank you for your review of your recent stay.

We're delighted you appreciated the spaciousness of your two-bedroom apartment and the convenience of having private bathrooms. Our three lifts aim to ensure easy access for all guests throughout their stay.

It's rewarding to hear you found our accommodations good value, and we're especially pleased our reception team could promptly resolve the air conditioning matter. We always strive to maintain our reputation for combining comfort with practical service.

We hope to have the pleasure of welcoming you back in the future.

Best regards,

Manager

Jennifer Tobin

il y a 1 week sur G_Google Google

1/5

Someone else’s rubbish on the floor when we arrived. Floor was dusty. Cleaner is a bit strong of a title for the woman that goes around the rooms with her trolley. Discovered two days in that one bed potentially had bed bugs, I asked for my sheets to be changed and I went back to my room to find that the sheets had been left on the bed and I didn’t get clean pillow cases. When checking out the staff were very rude and disrespectful- big fat bald man and the female staff member flirting at the desk and speaking only to each other- not a single word was spoken to us as guests. No “hi how was your stay?” Or “thank you for being here etc”

30° heat and you couldn’t have a drink by the pool, no umbrellas, no lifeguard and the pool area itself was not very clean.

We have stayed with Pierre and Vacances Apartment/hotels in the past and they have been absolutely spotless, very friendly staff and generally very welcoming. It’s a shame we couldn’t say the same about this one.

Absolute kip!!

Review 2025-09-03 18:13:23

Dear Jennifer,
Thank you for taking the time to share feedback.

We genuinely appreciate your loyalty to Pierre & Vacances properties over the years and value guests like yourself who help us maintain our standards.

However, we sincerely apologize that your experience fell short in several areas. Our 24-hour reception team is always available to address any concerns during stays, and we regret if this wasn't made clear. We've shared your observations with our housekeeping and pool maintenance teams to reinforce our protocols while reminding all staff of our commitment to respectful guest interactions.

We hope to be able to welcome you back for an improved experience in the future.
Kind regards

Manager

Clare Monday

il y a 3 weeks sur G_Google Google

5/5

As a family of 5 with two teenage children and my mother we can not fault the accommodation, the apartments offer all you need and are very spacious and the air-conditioning is amazing. We were on the 11th floor and the view was amazing, location for us was perfect near to shops etc but away from the noise. David from the reception was always on hand and yes its a vibe block but in fairness the youngsters we met were so friendly and David ensured all was well by the pool. I often walked to the shops in the morning to get bread and milk and felt so safe. Yes you pay the 200 euro deposit but we did cash so was given back straight away.
Only slight negative was there was only a hob and microwave to cook on no oven but it meant we always ate dinner out( always a silver lining) .
Would 100% stay again and recommend this accommodation to family, couple or single person looking for accommodation in Benidorm.
Thank you

Review 2025-08-20 08:16:01

Dear Clare Monday,
Thank you for sharing your opinion after your recent stay at Pierre & Vacances Benidorm Levante.

We're delighted our apartments provided the space and comfort needed for your family stay.

Our team takes pride in maintaining modern amenities like the air-conditioning, and we're thrilled you appreciated both the panoramic views from your balcony and David's attentive service throughout your stay.

While our kitchenettes are designed for light meals, we're glad this encouraged you to explore Benidorm's dining scene. We're also pleased you found our central location convenient yet peaceful, and that our security measures contributed to your sense of safety during morning errands.

We hope you will give us another chance to provide you with a better experience in the future. Kind regards,

Javier Muñoz

preston “FsMz E1iteGam3r” davies

il y a 1 month sur G_Google Google

1/5

The room wasn’t bad until i found out the air con barely blew any air out and the beds were really uncomfortable. The service was poor as they didn’t offer any toilet roll if you ran out and would have to go and buy your own. also to add to this, the lady behind the bar will not let you have your own drinks at the pool or inside even though it is self catering. we were sat there waiting for our bus to the airport and she kicked us out because we didn’t purchase a drink from behind the bar. i really don’t recommend staying here

Review 2025-07-24 08:14:24

Dear Guest,
Thank you for the time taken to share your feedback with us.

We sincerely apologize that your experience fell short in several areas during your stay. While we strive to maintain consistent comfort standards with individually adjustable air conditioning units and 24/7 reception availability, we regret any inconvenience caused. Our team remains committed to addressing guest needs promptly through our always-accessible reception services.

We hope that you will give us the opportunity to provide you with a more enjoyable experience in the future.
Kind regards,

Manager

Oli

il y a 2 months sur G_Google Google

1/5

STAY WELL AWAY FROM THIS PLACE

Make you pay €200 deposit and do not refund you. Absolute scam. Room was left in good and clean condition they lied and said it was a mess and also lied that we lost a key so that’s the reason we aren’t being refunded!!!

Review 2025-07-14 07:15:42

Dear Oli,

We are sorry that your experience did not meet your expectations. Our deposit process ensures accommodations remain in optimal condition for future guests, and refunds are processed automatically once our team verifies the apartment’s state. Should further assistance be required, we invite you to contact our dedicated team via https://contactariane.com/?pays=2&l=en&cur_flag=5 with relevant details to expedite resolution.

We continuously review our procedures to enhance transparency and efficiency, and your feedback contributes to these efforts.

We hope to have the opportunity to restore your confidence in our services.
Best regards,

Manager