Accommodation for 7 nights
372 reviews including 68 available reviews from Pierre & Vacances holidaymakers *
* The reviews below are those of our Pierre & Vacances customers. Please visit the Tripadvisor website for all reviews for this destination.
«Value for money»
I have stayed here twice now, it's a budget hotel with clean rooms, you can experience some noise on the lower floors, they tend to be hen & stag doos but overall not an issue, there's a deposit needed upon arrival 200 euros this seemed to surprise a lot of people (I gave a credit card number but it was never charged,) but deposit instruction are in the booking paperwork, they do require you to empty your bins at the end of the stay, and if you lose your key its 50 euro to replace, I can only base my review on what trip advisor allows me to select this hotel I little better than average but not in the very good category
Dear Keith , Thank you very much for your review and for trusting on us again. We are very pleased to know you that you have been here twice now and we hope you'll be coming again soon. Kind regards.
Hotel has rubbish WiFi, They want 200 Euros deposit and there is no cleaner... The feeling i got when reading there terms was, If you don't clean your room or Empty your bin you could loose your deposit
Dear client , Thank you very much for your review for us is very important to know our clients' opinion in order to improve our services . About the wifi , if you follow all the steps you will get and the reception staff are available to show you how to do it. Regarding about the deposits , if you don't empty the bins there is a charge of 50 euros, which is not the total amount. Kind regards.
«You have to pay for everything and they give you nothing.»
You have to pay a caution of 200euros at check in and the full price of your stay. The check in is too long because they warn you about everything. You get the feeling that if you break a dish, you have to pay a fortune. Also you have to clean the kitchen at the end, if not 50 euros more for the cleaning service. And no cleaning service was available to clean the apartment during 8 days. For one week, in check in we payed 1080euros with carparking and no one cleaned the apartment. Too bad to be true.
Dear client , Thank you very much for your review, for us is very important your opinion in order to improve our services. Regarding about the check in , we consider is better to inform our guest properly . The 200 euros deposit is a normal practice for any possible damages. About the cleaning is a rental , so the only cleaning included is at the end of your stay. We are sorry to hear that we haven't covered your expectations, we'll try to do our best for the next time you' will be coming . Kind regards.
«Good basic stay ...»
We were happy with our stay and enjoyed our first experience of Benidorm. We got exactly what we paid for cheap basic clean accommodation which was a lot better than we actually thought when booking. Thank you x
Dear client, Thank you very much for your review , is very important for us to improve our services. We are really glad to know that we covered your expectations and we hope youl''be coming soon. KInd regards.
Not far from all facilities but far enough away for a quiet night Sleep but be warned high season is full of young ones and can be noisy until early hours don't agree with parking charges but at least car was secure €10 a day for parking.
Dear Julie , Thank you very much for your review . Your opinion is very important for us in order to improve our services. We hope you had a nice stay and enjoyed our appartments,we'll be very glad if you'll be coming back soon. Kind regards.