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Customer reviews Benidorm Horizon

3.4

Good

610 reviews

5

36.9 %

4

20.0 %

3

13.3 %

2

6.4 %

1

23.4 %
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Polina HR

There is 1 month on Google

4/5
Nice view, good location good breakfast
Review 2026-03-26 15:14:19

Dear Polina,
Thank you for leaving such a positive review of your stay.

We are delighted you appreciated the scenic views and convenient location during your stay. Our breakfast selection aims to provide a satisfying start to your day, and we are glad it contributed positively to your experience.

It was our pleasure to offer you a comfortable stay amidst our well-equipped amenities, including the nearby beach access and swimming pool.

Best regards,

General Manager

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Anastasiia Bogdanova

There is 1 month on Google

5/5
Loved the view, absolutely gorgeous!!
The apartment was spacious and we had everything we needed. Breakfast ok. Would definitely come back.
Review 2026-03-22 20:11:59

Dear Anastasiia,
Thank you for leaving such a positive review of your stay.

It is wonderful to read that you had an enjoyable stay with us at Résidence Pierre & Vacances Benidorm Horizon.

We are delighted you appreciated the spacious apartment and found everything you needed for a comfortable stay. The stunning views from our accommodations are something we take great pride in, and we are thrilled they added to your experience.

We also value your note on breakfast and will continue working to enhance our offerings. Your kind words inspire us to keep improving.

We look forward to welcoming you back in the future.
Best wishes,

Pierre & Vacances Benidorm Horizon

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Michael Burns

There is 1 month on Google

3/5
We stayed 27th Feb to 1st March booked two rooms payed cash €200 for one room and one room €200 by card room 2b has still not had deposit refunded and it’s been 3 weeks
Review 2026-03-24 17:10:55

Dear Michael,
Thank you for this review about your pleasant stay with us at Résidence Pierre & Vacances Benidorm Horizon.

Your deposit was refunded the day after your departure. We have a written copy of it.
If you need it to claim from your bank, please contact us so we can send it to you. future.

Should you need further assistance, our customer service team remains at your disposal.

The whole team hope we can see you again on a future occasion
Best regards,

General Manager

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James

There is 2 months on Google

1/5
Realy nice apartment lovely views never new about 200 deposit hopely get it back in couple of days thanks for the geat time
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Kyle Faulkner

There is 2 months on Google

4/5
Stayed here for 4 nights was pretty good. The swimming pools were drained (probably because of the time of year) but you can use the indoor swimming pool in the Hotel Benidorm East just down the road, also there is a free minibus that takes you down to Levante Beach at the hotel down the road. Would stay here again. Great view from balcony we were on 6th floor so probably much better view from higher floors.
Review 2026-02-18 08:14:15

Dear Kyle,
Thank you for taking the time to share your review about your recent stay at Résidence Pierre & Vacances Benidorm Horizon.

We’re delighted to hear you appreciated the balcony views from the sixth floor. Our team takes pride in offering varied viewpoints across different levels to enhance your experience.

That said, we regret that seasonal maintenance affected your plans. Such closures are temporary and necessary to ensure our facilities remain in top condition for all guests.

Nonetheless, it’s wonderful you enjoyed the nearby indoor pool and convenient beach shuttle service. We aim to provide ample alternatives to make your stay enjoyable.

We hope that you will give us the chance to provide you with a better experience in the future.
Kind regards,

General Manager

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