You have a question?

For any questions or if you wish to make, confirm or modify your booking:

Call our travel experts:
- From UK: 0870 0267 145 (National rates from landlines)
- International number: +33 (0)1 73 01 85 66 (English speaking advisor)

Monday-Friday 09:00 - 18:00 GMT

Contact us

Frequently asked questions

Unable to call? Then you may find the answer to your question in our FAQ section.

FAQ

Login to your personnal account to prepare your stay

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  • You will pay in €. The amount shown for the currency is for information purposes only and is calculated using today's exchange rates.

How to pay my booking?

You are able to pay for your vacations using most major credit card: Visa, Eurocard / Mastercard and American Express.
If your departure date is in more than 30 days, you will be able to pay 30% of your stay at the time of booking and pay the balance 30 days prior to arrival.
If your stay is scheduled in less than 30 days, the full amount will be required to confirm your stay.

To guarantee your security and ensure better confidentiality, your credit card number and all the information entered in the various forms, are automatically encrypted. You can verify that you are on secure pages by making sure that the url addresses start with https: (compared to http: for the rest of the site).

Access our secured payement page https://my.pierreetvacances.com/simplebooking/gb-en/login

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