Contact us

Contact us by telephone (Direct Customer):

You want to confirm or modify your booking? You wish to add services?
Call our travel experts from Monday to Friday.

Mainland UK

  • uk

    0870 0267 145
    (National rate from landlines, see supplier for mobile rates)

    Monday to Friday: From 8am to 6pm
    Saturday: From 8am to 4pm

    (Times are BST )

Rest of the world

  • earth International

    +33 173 27 55 02 

    Monday to Friday: from 9am to 8pm
    Saturday: from 9am to 7pm

  • belgique Belgique

    070 246 100(0,16 € /min)

    Lundi-Vendredi : 09h-20h
    Samedi : 09-19h

  • suisse Suisse

    0800 200 010(CHF 0.08/min)

    Lundi-Vendredi : 09h-20h
    Samedi : 09-19h

  • france France

    0892 702 180(0,16 € /min)

    Lundi-Vendredi : 09h-20h
    Samedi : 09-19h

  • neederland Nederland

    0900 700 70 70(1 € /call)

    Maanda tot vrijdad : 9u00 tot 20u00
    Zaterdag : 09u00 tot 19u00

  • deutschland Deutschland

    01805 / 344444(0,14 € /Min aus dem dt. Festnetz. max. 0,42€ /Min. aus dem Mobilfunknetz)

    Mo bis Fr 9:00 - 20:00 Uhr
    Samstags von : 09:00 - 19:00

  • italia Italia

    +390645206101(0,34 € /min)

    Dal lunedì al venerdì dalle 9.00 alle 20.00 
    Il sabato dalle 9.00 alle 19.00

  • españa España

    902 01  48 49(0,34 € /min)

    Precio de una llamada local, 
    desde un tel. mobil consulte su 
    Lunes a Viernes:
    De 09:00 a 20:00 
    Sabados: De 09:00 a 19:00

Other contacts

  • group bookings Group Bookings

    If you are a group (minimum 20 people) and you wish to stay in one of the Pierre & Vacances Group residences, villages or hotels, please contact us at the following address: 


  • bookings Modify your booking

    If you wish to make a modification to your booking, change your travel dates, your holiday destination or add supplementary options to your booking please contact us at: 

    0870 0267 145 
    (Mainland UK)

    +33 173 27 55 02

  • cancel bookings Cancel a booking

    If you wish to cancel your booking, please contact us with the following form. 

    Note that cancellation fees may apply in accordance with our terms and conditions.

    Click here to fill out the cancellation form

Return to topics
Please wait...
By continuing browsing, you accept the use of cookies so that services and offers that are tailored to your interests can be suggested to you, so that traffic to our services can be measured, and so that sharing on social media can be carried out.This site uses cookies. Please click OK to accept. Find out more and configure cookies settings.