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  7. You have a question ? Call our travel experts

My stay

Here is the list of frequently asked questions for travellers

  • Which equipment and services are provided in my appartment?
  • Is there a parking at the residence?
  • What activities are available during my stay?
  • What is available for catering?
  • Can I bring my pet?
  • I have a booking and can’t complete my pre-check-in:
  • Which activities are available at my residence ?
  • I would like a specific appartment, how can I make my request?
  • How do I get in touch with the residence ?
  • You have a question ? Call our travel experts

You have a question ? Call our travel experts

You have a question?

For any questions or if you wish to make, confirm or modify your booking:

Call our travel experts:

- From UK: 0870 0267 145 (National rates from landlines)
- International number: +33 (0)1 73 01 85 66 (English speaking advisor)

Monday to Friday 08:00 - 19:00 GMT
Satuday which is 08:00 - 18:00 GMT

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English speaking advisor

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