Select a language
Pierre & Vacances
Our companyOur offersEarly booking winter

How can we assist you during your travels?

  1. Home
  2. Q&A
  3. Cancellation & refunds
  4. How am I refunded when I cancel my booking?

Cancellation & refunds

Here is the list of frequently asked questions for travellers

  • How do I cancel my reservation ?
  • How am I refunded when I cancel my booking?
  • How is my deposit refunded?

How am I refunded when I cancel my booking?

Depending on the cases defined in our general terms and conditions of sale (https://www.pierreetvacances.com/gb-en/terms-conditions_ms?pl=footer), you may potentially receive a full or partial refund of your booking.

In the event of a refund, the amount will be credited back to your bank card or to your bank account via wire transfer. If you used a different payment method to pay for your booking, our teams will contact you to collect your bank details.

Did you find this answer helpful?

Welcome offer: our best holiday ideas and up to €30 free when you sign up to our newsletter.

About

FAQSitemapGroup stay

Contact us

Telephone

+33 (0)1 73 01 85 66

English speaking advisor

Conditions

Legal informationData privacy and cookiesTerms of useGeneral terms and conditionsCookie settingsGeneral terms and conditions of use for "Best Price Guaranteed"

Your stay

My account

Other websites

P&V GroupBusiness solutionsProperty investmentSustainable developmentPress/Group newsOwner's areaTime shareSeminarsTour OperatorsTravel AgenciesSunparksCenter Parcs

Payment methods

mastercardvisaAmexCBPaypal

Follow us

TwitterInstagramYoutube