Customer reviews Edificio Eurobuilding 2

3.8

Good

1120 reviews

5

47.9 %

4

19.3 %

3

13.3 %

2

5.4 %

1

14.2 %

Andres Felipe Guzman

il y a 3 weeks sur Google

4/5
The place is quite convenient, clean, and comfortable. However, I would like to highlight an issue with one of the female receptionists, who should be more attentive to guests’ concerns and offer simple, practical solutions instead of being dismissive. We would also recommend that she adopt a more friendly and approachable attitude to ensure a more welcoming experience for guests. As the main point of contact between the company and its clients, the reception should reflect professionalism, warmth, and a genuine willingness to assist. Unfortunately, this particular receptionist appeared flustered and overwhelmed by a situation that was simple to resolve, and her reaction became unnecessarily tense—even going so far as to make what felt like a veiled threat regarding the security deposit.
Review 2025-06-11 17:13:27

Dear Andres Felipe,
Thank you for this review about your stay with us at Pierre & Vacances Eurobuilding 2.

Your comments about the immaculate maintenance and excellent comfort of our establishment bring us great satisfaction. Our dedicated team works diligently to maintain these high standards for all our guests.

We sincerely regret the interaction you experienced at reception. Our aim is to provide warm, professional assistance at all times, and we are extremely sorry that this particular instance fell short of our usual standards. Our front desk team remains fully available to promptly address any concerns and ensure a seamless stay for our guests.

Finally, we are delighted that you found our central location advantageous for your stay.

The entire team hope that we may have the pleasure of seeing you again in the future.
Kind regards,

Maria Flores, Manager

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Алексей Бурковски

il y a 1 month sur Google

5/5
Nice place for short vacation with family ?
Perfect place for Madridistas, is just 10 minutes away from Santiago Bernabéu ??
Review 2025-05-27 17:11:51

Dear Алексей,
We truly appreciate you taking the time to share your experience with us.

We are delighted that you had such a wonderful stay at our residence.

It brings us great satisfaction to know that you found our establishment ideal for a family getaway. The proximity to the iconic Santiago Bernabéu stadium, merely a 10-minute stroll away, certainly adds to the appeal of our strategic location in the vibrant Cuzco area.

We would be thrilled to welcome you and your family back for another memorable stay.
Best regards,

Maria Flores, Manager

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Georgios Drakopoulos

il y a 1 month sur Google

3/5
Apartment and service more or less OK. Very negative the fact that they block 200 Euros, as a guarantee, which in theory it is released right after you stay, but you mess with the banks and get your money back after a month!
Review 2025-05-19 11:13:33

Dear Georgios,
Thank you for taking the time to share your feedback about your stay with us.

We are delighted that you found our accommodations satisfactory, as we take pride in maintaining our recently renovated apartments to ensure guest comfort.

Regarding the security deposit process, this measure helps us maintain our high standards of accommodation for all guests. The preauthorization is typically released immediately after check-out, though processing times can vary depending on different banking institutions.

Finally, we appreciate your positive remarks about our attentive service, as our multilingual staff strives to provide exceptional assistance to all our guests.

We hope to have the pleasure of welcoming you back for a more seamless experience in the future.

Best regards,

Maria Flores, Manager

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Francisco H. Figueiredo

il y a 2 months sur Google

5/5
Excellent flat. Spacious, clean and with all the amenities you need. Very nice to have a reserved car park for the whole stay, for a reasonable extra charge. Close to metro and bus stations, with a direct connection to the centre of Madrid in 25-30 minutes. Supermarket very close by. Excellent place to stay during a stay in Madrid.
Review 2025-04-21 16:51:21

Dear Francisco,
Thank you for this great feedback about your recent stay at Pierre & Vacances Eurobuilding 2.

We are thrilled to hear about your positive stay at our residence.

We are delighted that you enjoyed our expansive and immaculate accommodations, as well as the array of amenities we offer. It is great that you found the dedicated parking space beneficial and our location convenient for accessing the heart of Madrid via nearby public transport. We also appreciate your acknowledgement of the proximity to local amenities, such as the supermarket for all your essentials.

We would be delighted to welcome you back.
Take care,

Maria Flores, Manager

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silvia ilieva

il y a 2 months sur Google

5/5
The location is very convinient, especially for those attending Real Madrid matches. It is 10-15 min walk to Bernabeu Stadium and within 6-7 min walk to Metro stations. We used mainly line 1 to go to the city center, which takes 15- 20 minutes. There are a lot of coffee shops and restaurants in proxomity and if you don't feel going out, there are many convinient shops and supermarkets with Carrefour located just across the street and working until 1:00 am.
Review 2025-04-14 10:50:30

Dear Silvia,
We would like to thank you for this kind feedback about your experience at Pierre & Vacances Eurobuilding 2.

We are thrilled to hear your stay with us was to your satisfaction.

We are delighted that you enjoyed the strategic location of our residence, with its convenient access to the Santiago Bernabéu Stadium and the proximity to the efficient metro connections. It is great that the variety of dining options and convenient shopping, including the Carrefour store open till late, added to the comfort of your visit.

We look forward to seeing you again in the future.
Kind regards,

Maria Flores, Manager

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