Melden Sie sich bei Ihrem Kundenkonto an, um Ihren Aufenthalt vorzubereiten

Mein KontoNoch kein Account? Registrieren Sie sich hier

Häufig gestellte Fragen

What should I do if I can’t get through to customer services?

Since the French government’s announcements, lots of you have been planning your next holidays. Our advisers have been dealing with a huge increase in calls relating to bookings and the vouchers you want to use.
We are doing everything we can to respond to your questions as quickly and effectively as possible. We are increasing the number of people taking your calls every week to reduce delays in our response times to you.

Our FAQ page is updated regularly. It covers the questions that you are asking us over the phone most frequently. 
Before contacting us, please read them first to allow our teams to deal with the most urgent situations.

We would like to thank you again for your patience and understanding in these extraordinary circumstances.

Vouchers are sent automatically from Messages sent to this address will not be read or processed.

Hat Ihnen diese Antwort geholfen?

Vielen Dank für Ihr Feedback!

Sie haben keine Antwort auf Ihre Frage gefunden?

Wählen Sie die Art der Kontaktaufnahme aus:

Bitte warten...