Vouchers for breaks that have been cancelled due to the public health crisis are issued around 15 business days after you receive formal notification that your holiday has been cancelled. The voucher is sent by email@example.com to the email address you used to make your booking. Please check your spam and junk mail folders.
Vouchers are sent automatically from firstname.lastname@example.org. Messages sent to this address will not be read or processed.
If you have checked your inbox and have still not received the email, please contact our sales team on 0221-6503-1404
(€0.25/min + price of call)