L'avis de nos voyageurs Benidorm Horizon

3.4

Bien

578 avis

5

36.3 %

4

20.2 %

3

13.7 %

2

6.6 %

1

23.2 %

Miriem Ouas

fp_review_thereis 3 jours fp_review_on Google

1/5
Long wait for the elevator, no staff or service present in the building, you have to go to the stone and holidays next door, there is a shuttle to go to the beach, the swimming pool is very small and does not look inviting, the apartment has a balcony where the view is magnificent, too bad the apartment was dirty, marks on the walls, on the doors, smell in the bathroom, the kitchen is very old, there is no cooking equipment (dishes, pot, etc.) fortunately there is a dishwasher to wash everything again, so I had to do a big cleaning when I arrived, which is not normal, I asked to have the missing dishes, I was told yes, I got nothing, these are apartments where young people come to party and drink a lot, so very noisy but it doesn't matter, no one in the building to ensure the peace of mind of the customers. Very disappointed
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Rizlaine Benaissa

fp_review_thereis 6 jours fp_review_on Google

1/5
Deplorable experience, scandalous service.
In a room located in a building with over 30 floors, the walls were crumbling in the middle of the night, and I was simply told that this was "normal."
After contacting Booking.com to resolve the problem, the hotel claimed to have evicted me, even though I still had the keys, just to avoid refunding me.
A hotel to avoid at all costs!
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Tatiana Calderon

fp_review_thereis 6 jours fp_review_on Google

5/5
Everything is excellent.
Avis 2025-09-11 09:14:58

Apreciada Tatiana,
Mil gracias por elegirnos para hospedarse en su reciente visita.

Nos alegra saber que disfrutó plenamente de su estancia en nuestro complejo.

Esperamos que haya podido aprovechar nuestra ubicación privilegiada cerca de la playa durante su visita.

Esperamos volver a recibirla muy pronto.
Un saludo muy cordial,

Pierre & Vacances Benidorm Horizon

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Jose Ramon Garcia

fp_review_thereis 1 semaine fp_review_on Google

5/5
Very good
Avis 2025-09-09 16:14:33

Estimado Jose Ramon,
Nos encanta que nuestros huéspedes se tomen unos minutos para compartir sus impresiones tras pasar unos días con nosotros. Gracias por su tiempo.

Nos alegra saber que disfrutó de su estancia en Résidence Pierre & Vacances Benidorm Horizon.

¿Pudo aprovechar nuestra piscina con vistas panorámicas durante su visita? Es uno de los espacios más apreciados por nuestros huéspedes.

Esperamos volver a recibirle en el futuro.
Un saludo,

Pierre & Vacances Benidorm Horizon

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Missbueno21 Jasuri

fp_review_thereis 1 semaine fp_review_on Google

1/5
I am staying in the apartments and as soon as I arrived I knew things weren't going to be very good, because these apartments don't have a reception and you have to check in at the hotel on the corner, when I got there the girl who helped me wasn't very nice, but the worst came later, when we got there to the apartment, nothing is what it seems in the photos you see on the internet, the apartment is all neglected, the walls dirty, the curtains broken, the entrance door all dirty and peeling, the bathtub rusty, that if you are not careful you can even cut yourself, you don't have room service, cooking utensils you have 3 things no more, everything is minimal, they ask you for a deposit of 200 euros and then if you need something like for example an iron you have to leave a 20 euro deposit, come on here everything is money, on top of that I call reception to request an iron and they tell me go down to the hotel to get it and when my husband goes to get it they tell him that there is no iron available, come on here the organization is certainly not good either, it's a shame that If you come here to have a good time and find this, you really feel ripped off. I'm not one for posting reviews, much less bad ones, but this seemed absolutely disgraceful to me.
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