Dear Elena,
We appreciate that you took the time to share your experience with us.

We are truly glad to hear that your stay with us was enjoyable.

We are thrilled that you and your sisters had a pleasant stay in our deluxe room with its stunning ocean views, and that the kindness of our staff added to the comfort of your experience. It is great to know that you found our breakfast offerings to your liking and that our pool provided a lovely space for relaxation.

However, we apologize for any inconvenience you experienced with the air conditioning. Our rooms are indeed equipped with individually regulated air conditioning for our guest's comfort, though it seems it did not function to your expectations. We appreciate your understanding and patience as you allowed it time to cool the room.

Finally, we are delighted that the overall ambiance of Hotel Monterrey by Pierre & Vacances met your vacation needs. Our prime beachfront location and attentive service aim to create memorable experiences for our guests.

We hope to welcome you back.
Best wishes,


General Manager

Dear Christal,
We appreciate that you took the time to share your experience with us.

We are thrilled that you enjoyed your spacious deluxe room and the breathtaking ocean vistas that come with it. The location of Hotel Monterrey by Pierre & Vacances right on the seafront provides an unparalleled experience, and we're glad this was a highlight of your stay.

However, we regret that our breakfast options did not meet your expectations. We take pride in offering a variety of local flavors and are continuously working to enhance our buffet selections to please all palates.

Nonetheless, we are pleased that you found our staff to be courteous and helpful throughout your visit, and that the efficiency of our air conditioning system, despite the balcony door sensor, contributed to a comfortable environment for you and your sisters.

We hope to welcome you back.
Best wishes,


General Manager

Dear Lorna,
Thank you for such a positive review.

We are thrilled to hear that your stay with us was enjoyable and that you found our staff to be accommodating and welcoming.

It is great that the room provided you with comfort and that you were able to enjoy the lovely views, a testament to our fantastic location on the seafront of Santa Margarita beach. Our team takes pride in offering well-appointed rooms with views that enhance the overall experience of our guests.

It would be our pleasure to have you return on another occasion. Very best wishes,


General Manager

Dear Cara,
We appreciate that you took the time to share your experience with us.

It is gratifying to hear that you found our hotel and staff to be very nice and that our location met your expectations.

We regret to hear that our dining offerings did not quite meet your standards. Our culinary team is committed to providing a variety of quality dishes that reflect the rich flavors of the Mediterranean and traditional local cuisine. Rest assured, we continuously strive to improve our services and offerings to enhance our guests' experiences.

Thank you for acknowledging the positive aspects of your stay with us. We are proud of our recent renovations and the amenities we provide, such as the outdoor pool and gym, which complement the beautiful setting on Santa Margarita beach.

We hope to welcome you back.
Best wishes,


General Manager