Dear Maureen,

Thank you for this review of your recent stay.

We're pleased you appreciated the diverse selection in our self-service dining area.

However, we sincerely regret that the meat preparation didn't meet your standards. Our chefs focus on showcasing Mediterranean specialties using local ingredients.

Nonetheless, we hope you enjoyed our beachfront location near Santa Margarita beach during your stay at Hotel Monterrey Roses.

We hope to have the opportunity to welcome you back on a future occasion.

Best regards,

General Manager

Dear Jessie,

Thank you for taking the time to share your feedback.

We're delighted you found our beds comfortable and appreciated the variety at breakfast.

However, we regret that certain aspects of your stay fell short of expectations. Our team is reviewing room configurations to ensure space optimisation while maintaining comfort standards.

Finally, we're thrilled our beachfront location enhanced your stay and that you enjoyed the local specialties. Our team strives to create memorable moments against the Mediterranean backdrop.

Best regards,

General Manager

Dear Alison,

Thank you for taking the time to give us your feedback.

We're pleased you appreciated the spacious bedroom layout and found our mattresses comfortable for your rest. Our team also values your recognition of the daily towel refreshment service maintaining quality linen standards.

However, we sincerely regret some aspects fell short of expectations. Our maintenance team conducts regular inspections, and we've reminded housekeeping about supply replenishment protocols. Regarding visitor experiences, we pride ourselves on equal service for all nationalities through multilingual staff training.

Nonetheless, we're glad you enjoyed the balcony dimensions and climate control flexibility during your stay. These features remain popular choices for guests seeking indoor-outdoor living comfort.

The whole team hope that we may see you again in the future.

Kind regards,

General Manager

Dear Adrian,

Thank you for sharing your opinion after your recent stay at Hotel Monterrey Roses by Pierre & Vacances.

We're pleased our attentive team could enhance your stay with their service.

However, we regret any disturbance from room acoustics and remind guests our 24-hour desk can arrange room changes when available.

Finally, we're thrilled you appreciated our prime beachfront location offering direct access to Santa Margarita's shores.

We hope that we have the pleasure of welcoming you back.

With very best wishes,

General Manager

Dear Catherine,
We are grateful for your wonderful feedback.

Your satisfaction brings us immense joy.

We take pride in providing memorable stays at Hotel Monterrey Roses by Pierre & Vacances, where our beachfront location and dedicated team work together to create exceptional moments for our guests.

We look forward to welcoming you back for another delightful stay.
Best wishes,

General Manager