Customer reviews Zinal

4.7

Fabulous

225 reviews

76.9 %

18.7 %

2.2 %

1.3 %

0.9 %

Most recentOldestTop ratingsLowest grades

Nick McTyre (Nick)

There is 1 month on G_Google Google

5/5

Excellent hotel that represents an exceptional value option in a very expensive country. The resorts is relatively ski in ski out (depending on which building - there is a cat track (mini ski slope) that takes you to Zinal Sorebois gondola). The hotel furnishings were nice and premium for ski lodging but not luxury. Ski lockers on site to store your gear with dryers. The skiing in Zinal and Grimentz is truly first rate and was mostly empty. Overall exceptional property from a value perspective especially for larger families (greater than 4- as a family of 5 your options are very limited for connecting rooms in places like Zermatt of Verbier unless you rent an entire chateaux). Knowledge of some basic French in this area is helpful as a few people may not know any English (most know basic English). All the staff we encountered at SwissPeaks spoke near flawless fluent English. For transport to Zinal contact Michel at Taxi Anniviers Sarl (in Vissoie) who was recommended by the hotel. His pricing was competitive for this route. He understood enough English to coordinate, and was a very safe and professional driver (his taxi is a minibus with tons of space- we were expecting a nine seat van - his bus has 20+ seats and is very premium inside - table area in the back large windows). Importantly - and the SwissPeak staff should be aware/help with this ideally - when you arrive if you will be in one of the lower buildings- have the driver drop you off on the road behind the resort so you can take your luggage through the parking garage elevators into your room.

Review 2026-03-18 07:43:32

Thank you so much Nick for this incredibly detailed and thoughtful review ⭐

We are truly delighted to read that you enjoyed your stay, the comfort of the apartments and the overall value of the resort. Your insights about the location, facilities and travel tips are extremely helpful and will certainly benefit future guests.

It also means a lot to us that you highlighted the quality of our team and your overall experience with SWISSPEAK Resorts.

And a special thank you as well for sharing your photos ✨

We very much hope to welcome you and your family again soon for another stay in the mountains. ⛷️

Peter Paul Van de Beek

There is 2 months on G_Google Google

5/5

We stayed here for 3 years in a row during a ski trip. Before that we enjoyed a holiday with them in Vercorin. Had a great stay on all occasions. Apartments are great and friendly help when needed. Definitely would recommend staying here

Jana Vasickova

There is 3 months on G_Google Google

5/5

Perfect skiing resort

Review 2026-02-10 13:10:26

Thank you very much for your lovely review ⭐
We’re delighted to hear that you enjoyed the calm atmosphere and found our resort perfect for a family ski holiday.

We hope to welcome you back to SWISSPEAK Resorts very soon ?

Zac Frank

There is 3 months on G_Google Google

5/5

Really nice resort in an optimal location.

Pros:
- Close to the lift, right beside the piste
- Close to the supermarket
- Good selection of kitchen utensils, including sharp knives
- Nice hot water for showers
- Clean and tidy
- Good service
- Kids' room is great
- Bunny slope right in the resort with magic carpet
- Good sound insulation

Cons:
- Doors splinter; got a big one under my nail; wife got pricked in the thigh
- Beds are loud and have a big gap between the mattresses that gets bigger. Not ideal for bringing the toddler into the bed.
- They really made the apartments as small as they could get away with
- The games room mostly didn't work
- With the amount of snow and therefore open runs, it was not so convenient (couldn't ski back on the valley run, couldn't ski to Grimentz)
- Steep parking fees

Review 2026-02-10 13:09:00

Thank you very much for taking the time to share such a detailed review and for highlighting so many positive aspects of your stay, especially the location, cleanliness, service, family facilities, and proximity to the slopes. We are really pleased that you enjoyed these points.

We also sincerely appreciate your constructive feedback regarding the areas that could be improved. Your comments about the beds, apartment layout, games room, and parking fees have been noted and shared with the relevant teams, as they help us continue to refine the guest experience.

Regarding the ski conditions and access to certain runs, these unfortunately depend on weather and snow coverage, which can vary throughout the season and are beyond our control.
As for parking, we understand your point and continue to work on offering the best possible solutions within the constraints of a mountain resort.

We are sorry to hear about the issue with the door splinter and hope no one was seriously hurt. Please do not hesitate to report such matters immediately during a stay so we can intervene as quickly as possible.

Thank you again for your honest feedback. We hope to have the opportunity to welcome you back and offer an even better experience in the future.

Timur Zaynashev

There is 3 months on G_Google Google

5/5

It's supposed to be ski-in hotel, however the piste was closed due to lack of snow. However it's not a big deal to walk to the cable car.

The staff is very helpful. Offered couple of bottles for delayed check-in. It's possible to rent fondu and raclette equipments

Review 2026-01-06 08:17:49

Thank you very much for your kind and detailed review! ⭐
We’re delighted to hear that you found our team very helpful and that the gesture for the delayed check-in was appreciated. It’s also great to know you enjoyed the convenience of renting fondue and raclette equipment, as well as our family-friendly, high-tech setup and good value for money.

Regarding the ski piste, unfortunately snow conditions are beyond our control, but we’re glad this did not significantly impact your stay and that the walk to the cable car remained easy and manageable.

Thank you again for sharing your experience. We truly appreciate your feedback and would be happy to welcome you and your family back to SWISSPEAK Resorts in the future.