Customer reviews Julia Augusta

4.4

Very good

623 reviews

64.5 %

25.4 %

4.0 %

2.2 %

3.9 %

Tetiana Remizovych

il y a 2 weeks sur G_Google Google

5/5

Our family stayed here for 11 nights. We had a room on the 5th floor with a sea view — cozy and very comfortable accommodation. The location is perfect: very close to the beach, supermarket, cafés, and restaurants. It’s about a 20-minute walk to the center of Menton and just a 10-minute walk to Carnolès train station — making it easy to travel to Nice, Monte Carlo, and other cities. The apart-hotel is pet-friendly and has underground parking available. We can wholeheartedly recommend this place!

Natali Taran

il y a 1 month sur G_Google Google

5/5

A wonderful hotel with an excellent location and very comfortable rooms. Everything is spotlessly clean, the staff are welcoming, and the housekeeping team is especially friendly — they do their absolute best to ensure your comfort throughout your stay. The beds and pillows are excellent, providing a great night’s sleep.

Bruce Bracken

il y a 2 months sur G_Google Google

3/5

This is a *premium* location for P&V. While the appartment was OK, there were some issues. The first concerns the electric vehicle chargers of which there are two. Sadly, they are unusable for any EV made since 2016: a "type 3" outlet. EV Charging was one of our criteria for choosing this location. The provided microwave oven was clearly old and in need of replacing, as the inside was quite rusty. In a "premium" residence, I expect the shower tap to be a thermostatic type so you don't spend all your shower jumping out of the way of the freezing/boiling water. The lifts appeared to require servicing, with call buttons sticking on the 5th floor, doors operating slowly or refusing to close (garage level). Also, the inspection certificates were missing in one lift. Depending on which side of the building gives, you will be facing another appartment building, causing an echo chamber for every outside noise, including building & traffic noise.

We did manage to enjoy our time there due to the location and surrounding amenities, including the seafront a few meters away, so it's not a complete washout, but we will not be returning to this location.

Note: we had been last year to another P&V premium location, which did not have these problems.

Review 2025-05-27 12:39:48

Thank you for taking the time to share your detailed feedback, Bruce. We’re glad to hear that you appreciated the location and surrounding amenities, including the proximity to the seafront. However, we’re truly sorry to learn that several aspects of your stay did not meet your expectations, especially at a premium residence.

Your comments regarding the electric vehicle chargers, the condition of the microwave, the shower tap, and the lift maintenance are very concerning, and we sincerely apologize for the inconvenience these issues caused. We understand how important these features are, particularly in a premium setting, and we will address them with our team to ensure improvements are made.

We also regret that the building layout and noise levels detracted from your experience. Your feedback is invaluable in helping us identify areas where we can do better, and we will take your observations into account as we work to enhance the quality of our services and facilities.

Thank you for sharing your experience, and we hope to have the opportunity to restore your trust in Pierre & Vacances in the future.

The Pierre & Vacances Team

llazar gjermeni

il y a 3 months sur G_Google Google

4/5

It was quiet and nice. We like it. My children enjoyed the piscine.

Camilla Menegale

il y a 3 months sur G_Google Google

1/5

It’s midnight, i live in the block in front of the residence Pierre et Vacances.
There’s Drunken guests screaming outside in their terrace, doing any sort of loud and inappropriate noise.
Apparently none is making sure they respect others and have an appropriate behaviour.

Review 2025-05-13 10:13:04

Thank you for bringing this to our attention, Camilla. We sincerely apologize for the disturbance caused by the noise coming from our residence. Please rest assured that we take these matters very seriously, and the comfort of all residents and neighbors is extremely important to us.

We are reinforcing our efforts with our on-site teams to ensure that all guests respect the rules of the residence, particularly concerning noise levels during nighttime hours. We deeply regret the inconvenience caused and will take the necessary steps to prevent such situations from recurring.

The Pierre & Vacances Team