Thank you for taking the time to share your feedback, Filip. We’re sorry to hear that your stay did not meet your expectations, especially regarding the cleanliness and overall standard of the apartment. We strive to maintain high standards, and it’s clear that we fell short in this instance.

While the absence of air conditioning is noted in our listings, we understand that cleanliness is a basic expectation and should never be compromised. Please know that we are addressing these concerns with our cleaning staff to ensure that future guests have a more comfortable experience.

We appreciate your feedback and hope you might consider giving us another chance to provide you with a better stay in the future.

The Pierre & Vacances Team