skipNavLink

Customer reviews Pont Royal en Provence

4.0

Very good

2629 reviews

5

45.7 %

4

31.0 %

3

11.4 %

2

6.0 %

1

5.8 %
Most recentOldestTop ratingsLowest grades

Olya Abasolo

There is 5 days on Google

5/5
Amazing experience. We came during Swiss Easter holidays and got very lucky with the weather. The property is a bit worn down but the value for money paid is amazing. So many activities, awesome FREE kids club (=rest time for parents), heated wave pool & slides. Secured area so our 9 year old roamed freely with her new friends. Wonderful team at reception (Lea, Aurore, Alice & co.) and doing animations (coucou Adama, Priscilla, Elise, Clara, Alicia, Joséphine, Isa, & Florent). We had a blast, will definitely be back.

Only things to note: pictures of rooms online look nicer and bigger than the actual property, so we ended up upgrading to a bigger and more renovated space (but what we initially paid was too good to be true anyway!) Also, I imagine high season is mad & packed - Easter was perfect. Finally, outdoor « gym » isn’t really a gym but plenty of space to go for a run instead, or you can do one of the classes offered.
See more

Thomas Cauchi

There is 6 months on Google

5/5
Just came back from a 6 night stay and it was very recommendable :)
See more

Robert Thompson

There is 9 months on Google

5/5
Brilliant place. Highly recommend
See more

cornet annie

There is 9 months on Google

5/5
Super
See more

Filip M K

There is 1 year on Google

2/5
Apartment very warm due to no air conditioning, but this was more or less expected.

However, very negatively surprised by the extremely poor standard and lack of cleanliness one would expect as a minimum.
Review 2024-08-29 16:35:15

Thank you for taking the time to share your feedback, Filip. We’re sorry to hear that your stay did not meet your expectations, especially regarding the cleanliness and overall standard of the apartment. We strive to maintain high standards, and it’s clear that we fell short in this instance.

While the absence of air conditioning is noted in our listings, we understand that cleanliness is a basic expectation and should never be compromised. Please know that we are addressing these concerns with our cleaning staff to ensure that future guests have a more comfortable experience.

We appreciate your feedback and hope you might consider giving us another chance to provide you with a better stay in the future.

The Pierre & Vacances Team







See more
Please wait...