Last minutes: already booked by 12 people since yesterday

Last minutes: already booked by 12 people since yesterday

Holiday Village Pont Royal en Provence

Last minutes: already booked by 12 people since yesterday

€ 123
1 night from 21/04 to 22/04

Customer reviews Pont Royal en Provence

4.0

Very good

1940 reviews

5

43.2 %

4

31.8 %

3

12.7 %

2

6.6 %

1

5.7 %

Dimitri Baty

il y a 1 week sur Google

2/5
The place is okay, the environment as well, I mean not more, not less than what I expected.
We came over there for some tennis sessions. We specifically call the venue before to get guaranteed that the courts are okay, it was confirmed. But, it was a disaster. No way to play on the courts. Ground is a nightmare, nets cannot be fitted. Very much disappointed.
On the other hand, we discovered a very nice tennis club in the Mallemort village, very welcoming, where we ended up for our sessions.
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corinne toumi

il y a 1 month sur Google

5/5
?
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christian eugenio martinez

il y a 7 months sur Google

4/5
The amenities are good. It's too far from cities. No food or water available for buying after 21 pm. Until breakfast. Rooms for 5 are only for 3 people. Amazing swimming pool. Lakes. And golf field
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Federico Pablo Tarling

il y a 7 months sur Google

3/5
Nice place if you are looking for a summer holiday. We were not but that’s not their fault. The rooms could you a little modernizing.
Review 2023-11-14 08:56:53

We're delighted to hear that you found our place nice, Frederico, and we appreciate your understanding that your preference for a different type of holiday is not within our control.

Your feedback regarding the rooms is valuable, and we take it seriously. We are continuously working on improving our facilities, and your input helps us identify areas for enhancement.

If you have any more specific insights or suggestions, please feel free to share them with us. We want to ensure that all our guests have a comfortable and enjoyable stay.

We hope to have the opportunity to welcome you back in the future.

The Pierre & Vacances team

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rodrigo barcala

il y a 7 months sur Google

1/5
I booked a week at the Pierre Vacances Hotel for my parents and children. However, upon arrival, I received a call from them informing me that there was no air conditioning in the room, even though the region experiences temperatures of up to 40 degrees Celsius during the summer, as is the case this week. The lack of air conditioning has resulted in apartment temperatures exceeding 30 degrees Celsius.

I promptly contacted the hotel and spoke to the manager, Julien, who was extremely rude and unprofessional. Despite the uncomfortable and unhealthy conditions, he refused to find a solution. Given that my parents are elderly and not accustomed to such extreme temperatures, and they are not French speakers either, I expected the hotel staff to be more accommodating. Instead, Julien merely offered a fan as a remedy.

In light of the circumstances, I requested a cancellation, but my plea was met with refusal. It was disheartening that Julien did not even seem interested in listening to my concerns; he simply repeated that the hotel did not have air conditioning and claimed that "everyone knows that." This is far from the truth, as the absence of this information on the hotel's website raises questions about transparency.

This experience has been both disappointing and neglectful. It was my first and last time staying at this establishment. The lack of preparation, poor customer service, and disregard for guests' well-being are unacceptable.
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