Customer reviews Mallorca Portofino

4.3

Very good

1428 reviews

5

62.0 %

4

20.4 %

3

8.3 %

2

3.9 %

1

5.5 %

christine stonebanks

Posted since 4 days on Google

5/5
Love these apartments spacious clean and staff very friendly and always willing to help and accommodate in any way
The location is great for beach ,bars, restaurants and transportation
Review 2025-10-11 20:13:23

Dear Christine,
Thank you for taking a moment to review your experience.

We're thrilled you enjoyed your stay at Pierre & Vacances Mallorca Portofino.

Our team takes pride in maintaining spacious, well-appointed accommodations and providing attentive service. It's wonderful you found our location convenient for exploring Santa Ponsa's beaches and local amenities. Knowing our efforts contributed to your positive holiday memories means everything to us.

We look forward to seeing you again.
Kind regards,

General Manager

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Don Hayes

Posted since 1 week on Google

5/5
Fantastic stay this is our second time staying here and we love it
Review 2025-10-07 12:14:28

Dear Don,
We are grateful for this kind review about your recent stay.

We're thrilled that your return visit was just as memorable as the first. Our team takes great pride in maintaining the standards that make our guests want to come back.

It's particularly rewarding to know you enjoyed the blend of comfort and convenience we strive to provide. From our seaside location to the amenities designed for relaxation, we aim to create experiences that stay with our guests long after they depart.

It would be a pleasure to welcome you again.
Best regards,

General Manager

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Gary R

Posted since 1 week on Google

4/5
Apartments are basic but very clean, NO English TV on the tv all Spanish ?? other hotels I’ve stayed in have 2/3 English channels , two pools ,sun loungers , pool side bar , ideally located for the beach short walk to the main strip for the bars and restaurants. Taxis are not to dear pretty cheap day and night rates.
Review 2025-10-07 08:14:50

Dear Gary,

Thank you for taking the time to share your review.

We are pleased to hear you found our apartments maintained to high cleanliness standards and appreciated the pool facilities with their accompanying amenities.

However, we sincerely regret that some aspects of our accommodation did not meet your expectations. While we aim to cater to international guests, we acknowledge your feedback about entertainment options and will take this into consideration.

Nonetheless, our prime location just moments from Santa Ponsa's golden beaches and vibrant dining scene seems to have enhanced your stay. We hope the convenient taxi services also made exploring Mallorca's beautiful west coast more enjoyable.

We hope to see you again on a future occasion.

Kind regards,

General Manager

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Gunderlas

Posted since 1 week on Google

5/5
Lovely place
Review 2025-10-06 12:15:24

Dear Gunder,
Thank you for letting us know how happy you were with your recent experience in our hotel.

We're delighted to hear you enjoyed your time at our Santa Ponsa residence.

We hope you had the chance to experience our beachfront location just 50 meters from Santa Ponsa's white sands during your stay.

We look forward to seeing you again in the future.
Kind regards,

General Manager

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Orlaith Wren

Posted since 1 week on Google

4/5
Super location facing the beach! Plenty of shops and restaurants nearby. Rooms are big and comfortable and have everything you need, could use a little tlc here and there but overall good.
Review 2025-10-06 10:15:12

Dear Wren,

Thank you for such a positive review.

We’re delighted you enjoyed our beachfront location and the convenience of nearby shops and restaurants.

However, we regret any wear and tear you noticed in your apartment. Our maintenance team conducts regular checks to uphold our standards.

Nonetheless, it’s great to hear your room’s spacious layout and amenities contributed to your comfort during your stay at Santa Ponsa.

We look forward to seeing you again in the future.

Kind regards,

General Manager

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