Dear Tabea,
Thank you for taking the time to share your review about your recent stay at Pierre & Vacances Mallorca Portofino.

We are delighted that you appreciated the generous space of our apartments and the functional kitchen, equipped to cater to your needs. It is wonderful that the friendliness of our staff and the daily provision of fresh towels and toilet paper contributed positively to your stay.

However, we apologize for certain aspects of your stay falling short of your expectations. We understand that a fully equipped kitchen is essential, and we regret the inconvenience caused by missing utensils. Regarding the air conditioning, we are glad that our team was able to address the issue promptly, ensuring your comfort thereafter. We wish to point out that our guests generally appreciate the quality of the service and we take your comment very seriously as we strive to ensure a pleasant stay for every guest.

Finally, we are pleased that the prime location of our residence, a mere 5-minute stroll from the stunning Santa Ponsa beach, enhanced your visit. The peaceful and pleasant atmosphere of our property, along with its suitability for families, is something we take pride in offering to our guests.

We hope you will give us another chance to provide you with a better experience in the future. Kind regards,


General Manager

Dear Federico,
Thank you for this great feedback about your recent stay at Pierre & Vacances Mallorca Portofino.

We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.

We would be delighted to welcome you back.
Take care,


General Manager

Dear Dominika,
We would like to thank you for this kind feedback about your experience at Pierre & Vacances Mallorca Portofino.

We are thrilled to hear that your stay with us at Pierre & Vacances Mallorca Portofino was a memorable one.

We are pleased that you enjoyed our hotel's services and found our proximity to the pristine Santa Ponsa beach beneficial. It is wonderful that our efforts to provide a hospitable environment and accessible retreat just a short stroll from the beach are appreciated by our guests. Moreover, we're delighted that the service provided by our staff met your expectations, enhancing your experience with us.




General Manager

Dear Levi,
We would like to thank you for this feedback about your experience at Pierre & Vacances Mallorca Portofino.

We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.

The entire team hope that we may have the pleasure of seeing you again in the future.
Kind regards,


General Manager

Dear Riley,
We would like to thank you for this feedback about your experience at Pierre & Vacances Mallorca Portofino.

We are delighted that you found comfort in your accommodations and enjoyed your stay overall. Our aim is to provide a restful and enjoyable experience for all of our guests.

However, we apologize for the inconvenience you experienced with the scent in your room. Please know that we strive to maintain all of our apartments to a high standard of cleanliness and comfort, including ensuring a fresh and welcoming atmosphere upon arrival. We will certainly look into this matter to avoid similar situations in the future.

Nonetheless, it is wonderful that you appreciated the beautiful location of Pierre & Vacances Mallorca Portofino. Just a short stroll from the white sands and crystal clear waters of Santa Ponsa beach, the residence is ideally situated for guests to enjoy the local promenade with its array of shops and restaurants.

The entire team hope that we may have the pleasure of seeing you again in the future.
Kind regards,


General Manager