Customer reviews La Pinède

4.2

Very good

768 reviews

5

50.1 %

4

33.2 %

3

10.4 %

2

2.9 %

1

3.4 %

david apriletti

il y a 1 week sur Google

4/5
Nice location
Apartment perfect for 4 ( we had the 2 bedrooms/ 2 bathrooms )
Just a shame no restaurant /snack/bar
You have to go outside to find food and no great options
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do do

il y a 1 month sur Google

3/5
A place with extreme pros and cons. Biggest pro is the location, immersed in the trees and very close to beautiful beaches and coves in the peninsula. Staff is also nice. Cons: The rooms are incredibly small. We know it from having done many exchanges with pierre and vacances, it's always like this with them, everywhere. If they say 4 people it means 2, and it's small even for 2. Our 4 people unit meant a bunk bed in a small corner of the entrance that looked like a prison, and 2 sofas in the main room that we made our beds. No room for a bedside table and just 2 plugs in the whole place. We were 2 and with not many clothes so we managed to store everything in the small wardrobe (shirts hangers are in the same closet of vacuum cleaner and brooms...) and store the sofas covers and other things on the bunk beds we didn't use. If we were 3 people I really don't know how we would have managed to keep luggages, bags and duvets out of the way. Kitchen was well equipped but many pans were scratched and some things were not properly cleaned over time. I know this is for the guests to clean but some check should be done by the staff to see if anything needs to be cleaned or replaced. The house was generally cleaned without care. We found some hair in shower wall, some food residues under the fridge, and the fridge door was very dirty. It was also very old, super noisy at night and the temp knob was broken. The fan was covered in dust. We had the ground floor room with an outside table and beach chairs in the access to the garden. Nothing was clean outside, chairs had stains and little poos from snails and insects. The outside table left our napkin black when we cleaned it. People from the balcony of 1st and 2nd floor left us little gifts from above during our stay: a peach seed, some cherry tomatoes, and some nails. One evening a man on 2nd floor was cutting his foot nails with his feet hanging outside his balcony and on our outdoor space. There is no umbrella or sun curtain provided so anything just after the table area is under the fate of what kind of neighbours you get above you. Don't leave your clothes and towels hanger outside of the covered area. We also smelled a strong smell of cigarette ash. The pool is nice but there are no rules and no staff, it's total anarchy, so it's full of kids and families jumping in the water, screaming, playing with balls and frisbees occupying the whole space. Not really relaxing. I think given the amount of adult and older people who spend much time around the pool, the staff should enforce at least a couple hours per day were no ball playing and jumping is allowed and older and quieter people can also relax and swim a little bit in the pool. It's nice to have an access to the sea, but we always went to more beautiful beaches in the natural park. Overall we enjoyed our stay given with an exchange we didn't pay full price and we really loved the peninsula and planned to spend mpst of the day out in some beaches and exploring, but seeing the full prices of a normal rent we would have been really disappointed and if we were more than 2 we definitely would have asked for some different solution, especially because we had enough exchange points for a 6 people unit but it was not available, so we even lost exchange points for this. Looks like there is a facade of a luxury resort but a lot of care lacks in the inside. Make sure you see photos of the room before booking and that you arrive in time to ask the staff for an extra cleaning or some new pans. Other than this, if you don't mind having a tiny space, it's really a strategic spot for visiting wonderful beaches and the pine trees keep the area fresh even in very hot days.
Review 2025-07-08 14:13:12

Thank you for taking the time to share your detailed feedback. We’re glad to read that you appreciated the beautiful location, surrounded by trees and close to stunning beaches and coves, as well as the friendliness of our staff. It’s wonderful to know that the natural setting and strategic location added value to your stay.

However, we’re deeply sorry to learn about the numerous challenges you faced during your visit. The small size of the rooms, lack of storage space, and the condition of the furniture and appliances are concerning, and we regret that these aspects detracted from your experience. Your comments about cleanliness, including the fridge, outdoor furniture, and general upkeep, highlight areas where we need to improve.

We also understand your frustration with the lack of rules at the pool, which made it difficult to relax, and the behavior of neighbors, which impacted your outdoor space. Your suggestion to enforce quiet hours at the pool is valuable, and we will consider it to ensure a more balanced experience for all guests.

It’s disappointing to hear that the exchange process did not meet your expectations, and we regret that you were unable to secure a larger unit despite having sufficient points. Your feedback about the mismatch between the resort’s appearance and the care provided inside is noted, and we will review this internally to address the gaps you’ve highlighted.

Thank you for sharing your constructive comments, and we’re glad you were able to enjoy the natural beauty of the peninsula despite the challenges. We hope to have the opportunity to provide you with a much-improved experience in the future.

The Pierre & Vacances Team

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Adrian Stanciu

il y a 1 month sur Google

3/5
What we liked:
- close to the beach with very easy access
- the whole complex has nice flora and areas with shade
- the pool is nice and has partial shade the whole day
- on the property, near the beach are sun beds and umbrellas and showers
- the beach is clean with nice sand
- very nice sea view

What we didn't like:
- no air conditioning, especially at the top most floor, it gets very hot (30+ degrees at 10pm) because there are no trees to provide any kind of shade.
- no mosquito nets on the windows
- rooms were small and not well maintained
- there are some very loud bars nearby that sometimes play loud music with loud bass till 2am

It can easily be 5star if the owners put more effort into the room maintenance and customer comfort.
Review 2025-07-08 14:10:33

Thank you for taking the time to share your detailed feedback, Adrian. We’re delighted to hear that you enjoyed the proximity to the beach, the well-maintained complex with shaded areas, the pool, and the clean beach with its amenities. It’s also wonderful to know that the sea view added to your experience.

However, we’re sorry to learn about the aspects that detracted from your stay. The lack of air conditioning, especially on the top floor, and the absence of mosquito nets are valid concerns, particularly during hot weather. We also regret that the rooms did not meet your expectations in terms of size and maintenance. Additionally, we understand how the noise from nearby bars could disrupt your evenings, and we apologize for the inconvenience this caused.

Your suggestion about improving room maintenance and customer comfort is greatly appreciated, and we will share your feedback with our team to explore ways to enhance the guest experience. Thank you for your constructive comments, and we hope to have the opportunity to welcome you back in the future for an even better stay.

The Pierre & Vacances Team

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Bernard Dequaire

il y a 1 year sur Google

4/5
Emplacement genial
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Caroline De Sampaio

il y a 1 year sur Google

5/5
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