Thank you for sharing your feedback, David. We’re deeply sorry to hear that your stay was cut short due to the challenging conditions in the apartment. The lack of air conditioning, combined with high temperatures and humidity, is far from ideal, especially when traveling with young children. We understand how difficult it must have been to manage sleep arrangements and comfort under these circumstances.

While we’re glad to hear that the location was good, we regret that the overall experience was overshadowed by the discomfort caused by the apartment’s layout and lack of AC. Your comments about the impact on sleep and the challenges of traveling with a toddler are important, and we will take them into account as we review our accommodations and amenities.

We appreciate you bringing this to our attention, and we hope to have the opportunity to provide you with a much better experience in the future.

The Pierre & Vacances Team