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Customer reviews Hotel Granada

4.3

Very good

2436 reviews

5

53.3 %

4

30.5 %

3

8.9 %

2

3.0 %

1

4.3 %
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Nesibe Şimşek

There is 1 week on Google

4/5
We stayed two nights during our roadtrip in Andalusia. We had a nice stay, the rooms were clean with very comfortable beds. Kind staff. We got some problems with the door and key but the staff could help immediately, this is important. The hotel is not in the center of Granada, nor nearby the Alhambra. But you can go to the center with the taxi in 10min and the costs are very low. The reception calls a taxi for you, so its very easy to go everywhere you want. For example we went to mirador de San Nicolás in approx. 10min for about 6 euros. You can also walk, but takes almost 40 min. Further; we had one breakfast and two dinners, inc. some halal options, this was very nice. All food was tasty, both the breakfast buffet and dinner was plentiful. Thank you.
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Kasia

There is 2 weeks on Google

5/5
good location, nice rooms, clean, I will gladly come back and recommend.
Review 2026-07-26 20:17:09

Dear Kasia,
Many thanks for sharing your review.

We are thrilled you had a wonderful stay at Hotel Granada by Pierre & Vacances and that you enjoyed our central location.

It is also wonderful to know you appreciated the cleanliness and comfort of your room.

We look forward to welcoming you back.
Kind regards,

Patricia Martinez de la Rosa

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Jasmin R.

There is 2 weeks on Google

5/5
The Room was great for three travelers with two separate big beds and extra bed, which was a good quality one.
There was a fridge in the room as well, which was nice to keep our drinks cool.
Also, there was a small couch and a table.
Our room located in same floor where is the pool and terrace which was very convenient.
Breakfast was very various and plenty of food!
The only minus for the hotel is that there is no restaurant or bar for food. We arrived from Sacramento gypsy caves tired and hungry. Luckily the reception gave us directions to order food from Uber eats. Also, there aren’t many restaurants nearby.
In the lobby, they do sell drinks and snacks.
Also, the pool opening hours are very strange. It opens late like 10am and close early.
They have parking underground, which was one of the reasons to choose this hotel, but the price 22€ is very much in my opinion.
Review 2026-07-26 20:15:33

Dear Jasmin,
Many thanks for your valuable feedback.

We're delighted you chose Hotel Granada for your stay in the city.

Your kind words about the room setup and breakfast selection make us smile. We designed our spaces to accommodate groups comfortably and take pride in offering diverse morning options to start the day right.

That said, we regret any inconvenience with local dining availability during your visit. Our team is always ready to share recommendations through our partner services. Regarding facility schedules, we maintain our pool open from 10:30 AM to 8:30 PM to balance guest access with maintenance needs.

Finally, we're glad our central location near the Bullring and train station contributed to your experience. The convenience of exploring Granada's treasures remains one of our key priorities.

We look forward to welcoming you for another pleasant holiday.
Best wishes,

Patricia Martinez de la Rosa

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Kam Choi

There is 2 months on Google

5/5
Had a very nice short break in Granada and stayed at this very nice hotel, lovely helpful staff, good sized double room , very clean and comfortable! Nice buffet breakfast included, with a good variety selection. We loved the rooftop pool and terrace which just topped off our visit. Nicely located to easily visit Granada.
Review 2026-05-30 15:13:24

Dear Kam,
Thank you for your positive feedback.

We are delighted to know you enjoyed your stay with us.

We hope you had the chance to experience our seasonal rooftop pool with panoramic city views during your visit.

We look forward to welcoming you back for another memorable stay in the future.
Kind regards,

Patricia Martinez de la Rosa

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Tushar Shukla

There is 2 months on Google

3/5
It was okay hotel, nothing special and definitely not 4 star worth.
The AC was working but took very long to cool down the room at a comfortable temperature.

Service was almost non existent and breakfast was okay.
Review 2026-05-26 13:13:24

Dear Tushar,
We appreciate you letting us know about your recent visit.

We appreciate your feedback and are glad to know aspects of your stay aligned with some of our standards. Your insights help us refine our offerings and ensure future guests enjoy a seamless experience.

That said, we sincerely regret that some elements did not meet your expectations. Our individually controlled air conditioning is designed for personalized comfort, and we apologize for the delay in achieving your desired room temperature. We also take note of your observations about service responsiveness and will address this with our team to enhance attentiveness.

It would be a pleasure to welcome you back on a future occasion.
Kind regards,

Patricia Martinez de la Rosa, Manager

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