Dear Pavel,
Thanks for your review.

We are glad you appreciated the convenient access to the train station and found our service and breakfast satisfactory during your stay with family.

However, we sincerely regret that some aspects of your room didn’t meet your expectations. While our rooms are designed for practicality with soundproofing and modern amenities, we acknowledge your feedback on the furniture arrangement and will take it into careful consideration.

Nonetheless, we are pleased you enjoyed our breakfast offerings and attentive service. Located in a quieter area, our hotel provides easy access to central Granada’s vibrant attractions, which we hope you were able to explore.

We hope to welcome you back in the future.
Kind regards,

Patricia Martinez de la Rosa, Manager

Dear Polina,
Thank you for sharing your review.

We are pleased to hear that you enjoyed the breakfast offerings and found our location peaceful. Our team takes pride in curating a varied selection of quality products each morning, and we’re delighted this contributed positively to your stay. The calm surroundings and proximity to central Granada are indeed aspects many guests appreciate.

We sincerely regret that certain elements of your accommodation did not meet the standards we aim to uphold. Your comments regarding the room furnishings and amenities have been noted, and we will review these points carefully with our housekeeping and maintenance teams. While our rooms are designed with modern comforts and recent upgrades, we understand that individual preferences can vary and appreciate your constructive observations.

Finally, it’s wonderful to know you valued the tranquil atmosphere of our neighborhood. Being a short stroll from Granada’s vibrant heart allows guests to balance city exploration with peaceful retreats, a combination we’re proud to offer.

Best regards,

Patricia Martinez de la Rosa, Manager

Dear Iosif,
We appreciate your kind feedback.

We're delighted you enjoyed your stay with us.

We hope you had the chance to experience our seasonal rooftop pool with panoramic city views during your visit.

We look forward to welcoming you back.
Best wishes,

Patricia Martinez de la Rosa

Dear Guest,
Thank you for your review.

We are sorry that we missed the mark during your stay with us.

We are always looking for ways to improve, so feel free to contact us directly to discuss your experience in more detail.

We hope to see you again in the future.
Kind regards,

Patricia Martinez de la Rosa, Manager

Dear Sujatha,

Thank you very much for this kind review of your recent stay.

We're delighted you appreciated our spotless accommodations and convenient location near local amenities.

It's wonderful to hear our team's hospitality enhanced your stay and that you enjoyed the diverse breakfast options we carefully prepare each morning.

All of the team very much hope that we will have the chance to see you again very soon.

Kind regards,

Patricia Martinez de la Rosa, Manager