Very good
2436 reviews
Nesibe Şimşek
There is 1 week on Google
Kasia
There is 2 weeks on Google
Dear Kasia,
Many thanks for sharing your review.
We are thrilled you had a wonderful stay at Hotel Granada by Pierre & Vacances and that you enjoyed our central location.
It is also wonderful to know you appreciated the cleanliness and comfort of your room.
We look forward to welcoming you back.
Kind regards,
Patricia Martinez de la Rosa
Jasmin R.
There is 2 weeks on Google
Dear Jasmin,
Many thanks for your valuable feedback.
We're delighted you chose Hotel Granada for your stay in the city.
Your kind words about the room setup and breakfast selection make us smile. We designed our spaces to accommodate groups comfortably and take pride in offering diverse morning options to start the day right.
That said, we regret any inconvenience with local dining availability during your visit. Our team is always ready to share recommendations through our partner services. Regarding facility schedules, we maintain our pool open from 10:30 AM to 8:30 PM to balance guest access with maintenance needs.
Finally, we're glad our central location near the Bullring and train station contributed to your experience. The convenience of exploring Granada's treasures remains one of our key priorities.
We look forward to welcoming you for another pleasant holiday.
Best wishes,
Patricia Martinez de la Rosa
Kam Choi
There is 2 months on Google
Dear Kam,
Thank you for your positive feedback.
We are delighted to know you enjoyed your stay with us.
We hope you had the chance to experience our seasonal rooftop pool with panoramic city views during your visit.
We look forward to welcoming you back for another memorable stay in the future.
Kind regards,
Patricia Martinez de la Rosa
Tushar Shukla
There is 2 months on Google
Dear Tushar,
We appreciate you letting us know about your recent visit.
We appreciate your feedback and are glad to know aspects of your stay aligned with some of our standards. Your insights help us refine our offerings and ensure future guests enjoy a seamless experience.
That said, we sincerely regret that some elements did not meet your expectations. Our individually controlled air conditioning is designed for personalized comfort, and we apologize for the delay in achieving your desired room temperature. We also take note of your observations about service responsiveness and will address this with our team to enhance attentiveness.
It would be a pleasure to welcome you back on a future occasion.
Kind regards,
Patricia Martinez de la Rosa, Manager