Hotel Salou Beach
€ 66
1 night from 26/05 to 27/05

Customer reviews Hotel Salou Beach

3.7

Good

942 reviews

5

37.0 %

4

27.5 %

3

14.6 %

2

8.0 %

1

12.8 %

Shay

il y a 4 weeks sur Google

4/5
I stayed here 9-16th April, 2024. I was very happy with the hotel. The reception staff were excellent. I was checked in by a young French man who was so friendly and chatty. During my stay I had issue with my mobile phones and he really could not go far enough to help me sort it. There was also a lovely Spanish lady who was also so very helpful. The room cleaning staff were excellent and very friendly. My room was spacious and spotless. I did not use the pool, but it was being used by some families who seemed to be enjoying it. When the hotel is full space might be an issue. On this experience I would recommend the hotel. One thing to be aware that the main street outside is undergoing extensive work to pedestrianise the street. this will be great when finished, but might be an issue until that is completed.
Review 2024-04-28 19:50:41

Dear Shay,
Thank you for sharing your opinion after your recent stay at Hotel Salou Beach by Pierre & Vacances.

We are delighted to hear that you found our reception team, particularly the young French gentleman and the gracious Spanish lady, to be excellent and supportive during your stay. It is our utmost priority to provide a caring and helpful service to all our guests.

We regret any inconvenience caused by the ongoing street works. Please be assured that these are temporary measures aimed at enhancing the overall experience of our locale, which we believe our guests will greatly appreciate once completed.

Your kind words regarding the room's cleanliness and spaciousness are immensely appreciated. Our housekeeping team takes great pride in ensuring that all our guests have a comfortable and enjoyable stay. Although you did not use the pool, we're pleased to note that it was a source of enjoyment for other guests and hope you might consider experiencing it on a future visit.

Lastly, we are pleased to know that the efforts of our staff and the quality of our accommodations have left a positive impression, leading to your recommendation of our hotel. This means a great deal to us.

We are looking forward to welcoming you again.
All the best!


General Manager

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Lucca De Paula Guzmán

il y a 1 month sur Google

2/5
Hotel Salou beach by pierr .....
Review 2024-04-23 22:51:29

Estimado Lucca,
Agradecemos sinceramente que se haya tomado un momento para escribir su opinión.

Lamentamos profundamente no haber cumplido con sus expectativas en esta ocasión.

Nos esforzamos constantemente en ofrecer experiencias de calidad a nuestros huéspedes y tomamos nota de cada comentario para mejorar. Apreciamos que nos haya informado sobre su experiencia y le aseguramos que revisamos continuamente nuestros procesos para mejorar el servicio.

Le agradecemos su visita y esperamos tener la oportunidad de ofrecerle una estancia más placentera en el futuro.

Esperamos tener la oportunidad de recibirle de nuevo en el futuro.

Atentamente,

General Manager

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Jamie Douthwaite

il y a 6 months sur Google

4/5
Very good staff the people on reception were very helpful and pleasant cleaning crew were so friendly and the restaurant staff are so very nice. The only thing that troubled us was the noise from the very lively street below
Review 2024-02-15 09:50:05

Dear Jamie,
Thank you for sharing your opinion following your recent stay at Hotel Salou Beach by Pierre & Vacances.

We're delighted to hear that our staff made a positive impression with their helpfulness and friendliness. It's wonderful to know that our team, from the front desk to the cleaning crew and restaurant personnel, provided you with excellent service. We understand that the vibrancy of our central location can sometimes lead to noise, and we appreciate your patience in this matter. For future stays, we would be pleased to assist you in selecting a room that may offer a quieter experience, as we aim for all our guests to have a restful and enjoyable stay.

We look forward to seeing you again in the future.
Kindest regards,


Guest Relation

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Chechu Martinez Alonso

il y a 6 months sur Google

5/5
Genial
Review 2023-11-03 15:50:50

Estimado Alonso,

Le damos las gracias por su excelente valoración.

Su reseña nos da idea de que pudo disfrutar de una estancia correcta y agradable en nuestras instalaciones. Gracias por elegirnos y por su tiempo a la hora de compartir sus sensaciones.

Le enviamos un saludo muy cordial, esperando su pronto regreso.

Atentamente,


General Manager

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majella Clohessy

il y a 7 months sur Google

5/5
We love our stay there could do a lot better pool itself could do with more safety bars to hold on we didn't eat there don't know what there is food like if you looking for a good night sleep this hotel not for you myself and my husband could hear everything going on the walls are so thin the guy working on the desk was very nice very helpful
Review 2023-10-27 13:50:32

Dear Majella,
Thank you for sharing your opinion following your recent stay at Hotel Salou Beach by Pierre & Vacances.

We are glad to hear that you found our staff, especially the front desk personnel, to be nice and helpful. Your kind words are greatly appreciated.

We understand your concerns regarding the pool safety bars and the noise levels in the rooms. We apologize for any inconvenience this may have caused during your stay. We will take your feedback into consideration as we continuously strive to improve our facilities and services.

We look forward to seeing you again in the future.
Kindest regards,


General Manager

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