Hotel Lloret Santa Rosa
€ 77
1 night from 20/05 to 21/05

Customer reviews Hotel Lloret Santa Rosa

3.9

Good

670 reviews

5

43.4 %

4

25.7 %

3

14.9 %

2

6.9 %

1

9.1 %

David Swayne

il y a 1 week sur Google

3/5
Noise, Noise.
I agree with Kim Gunn, the noise levels are dreadful, i sat now at 20.19 hours and the noise upstairs is awful, and will be most likely at 3am 4am and 5am tomorrow. As we have experience for past 12 days.
Wonderful hotel 5 star all except, ,,,,,,,
Wouldn't stay again
Review 2024-05-14 07:53:04

Dear David,
Thank you for sharing your opinion after your recent stay at Hotel Lloret Santa Rosa by Pierre & Vacances.

We are sorry that your recent stay at our hotel did not quite hit the mark for you and apologise for the disturbance you experienced. We wish that we had been informed of this issue, as we would be pleased to take appropriate action with the required discretion. Never forget that our reception team is here to help you out 24/7.

We are looking forward to welcoming you again.
All the best!


Hotel Lloret Santa Rosa Pierre & Vacances

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Kim Gunn

il y a 1 week sur Google

3/5
Rooms are quite modern other than the chipboard paper on the ceiling. Unfortunately, the walls seem to be made out of paper too as you can hear everything through them! We had a teenage hockey team staying next door, wow, sounded like they were partying right in our bedroom. The shower was decent but not a great design as it's impossible to use without getting water all 9ver the floor. The pool is a lot smaller than it looks on the pictures, and was pretty packed up there so didn't bother. Pretty good location for a base. Staff were helpful but wouldn't go without ear plugs.
Review 2024-05-12 08:51:25

Dear Kim,
Thank you for sharing your opinion after your recent stay at Hotel Lloret Santa Rosa by Pierre & Vacances.

We are glad to hear that you found our location convenient for your plans and that our staff members were helpful during your stay.

However, we regret to hear that our room design and noise insulation did not meet your expectations. We understand the importance of a restful environment and apologize for any inconvenience caused by external noises. While we do not have a teenage hockey team staying with us often, we do take your comments seriously. Regarding the shower design, your feedback is valuable and we will take it into consideration for future improvements. We also apologize if the swimming pool area did not live up to your expectations in terms of size and occupancy.

Your acknowledgment of our helpful staff and the hotel's strategic location is much appreciated. It is our aim to provide a base that is both comfortable and convenient for exploring the delights of Lloret de Mar.

We are looking forward to welcoming you again.
All the best!


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Meryem Tello

il y a 5 months sur Google

4/5
The location of this place is absolutely perfect. It’s practically in the centre of everything but also in the more quieter area. Beach is just down the road and a nice rooftop bar with pool. Barely any children, at least around the time we went (end of September) but still warm enough to swim and enjoy the place. The rooms were okay. The staff was very kind especially the cleaners:)
Review 2023-12-10 08:51:14

Dear Meryem,

Thank you for this review of your pleasant stay with us at Hotel Lloret Santa Rosa by Pierre & Vacances.

We're delighted to hear that you found our location to be perfect and appreciated the proximity to the beach and the tranquility of the area. It's fantastic that you were able to enjoy our rooftop bar and swimming pool during your stay. Our team, especially our diligent housekeeping staff, is grateful for your kind words and recognition of their hard work.
We hope that your overall experience was pleasant and that the rooms met your expectations. We continuously strive to provide comfortable and well-maintained accommodations for our guests.
It's great to know that the timing of your visit allowed for a peaceful atmosphere, conducive to relaxation and enjoyment of our facilities. We continuously work towards creating an environment that caters to the preferences of all our guests, whether they seek vibrant activity or peaceful retreats.

We look forward to welcoming you back in the future.
Kind regards,


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Shanice Harrison

il y a 6 months sur Google

5/5
This is a lovely hotel in a great location! It's within walking distance of loads of souvenir shops and restaurants, and is only a 5 minute walk from the beach. There is so much to explore in this part of Costa Brava and there is stunning scenery either end of the beach.

Back to the hotel, the staff were friendly, helpful and accommodating and the room was a good size. The balcony was smaller than I expected, but it was nice having that outside space. The rooftop bar and pool were very nice too, though they closed early (around 9pm from what I remember).

I definitely recommend this hotel!
Review 2023-11-03 08:53:37

Dear Shanice,

Thank you for this review of your pleasant stay with us at Hotel Lloret Santa Rosa by Pierre & Vacances.

We are delighted to hear that you enjoyed our prime location, close to the beach, souvenir shops, and restaurants. Our team takes pride in providing friendly, helpful, and accommodating service, and we are glad that it contributed to your positive stay. It's great to know that you found our rooms to be spacious and appreciated the rooftop bar and pool area.

We apologize if the balcony size and the early closing time of the rooftop bar were not to your expectations. Our goal is to provide a comfortable and enjoyable experience for all our guests, and we will take your feedback into consideration for future improvements. Please note that our rooftop bar's closing time is set to ensure a peaceful atmosphere for all guests during the night.

We look forward to welcoming you back.
Best wishes,


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Max x

il y a 6 months sur Google

5/5
Excellent Hotel would stay there again. Location perfect for the beach.
Look out for the Brussel sprouts at the breakfast buffet lol
Review 2023-10-29 10:51:15

Dear Max,
Thank you for sharing your opinion after your recent stay at Hotel Lloret Santa Rosa by Pierre & Vacances.

We are delighted to hear that you found our location perfect for the beach and enjoyed your stay with us. Our hotel is indeed conveniently situated just 150 meters from the beach and close to the center of Lloret de Mar, making it an ideal choice for a relaxing vacation.

Regarding the Brussels sprouts at the breakfast buffet, we appreciate your feedback and will take it into consideration. Our buffet restaurant offers a wide variety of international food with a seven-day rotation to ensure a diverse and enjoyable dining experience for our guests.

We hope to have the opportunity of welcoming you back in the future.
Best regards,


Hotel Lloret Santa Rosa Pierre & Vacances

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