Good
696 reviews
Tracey Goldsmith
il y a 3 weeks sur Google
Dear Tracey,
Thank you for this review of your pleasant stay with us at Hotel Lloret Santa Rosa by Pierre & Vacances.
It brings us immense joy to learn that your stay at Hotel Lloret Santa Rosa by Pierre & Vacances was so satisfying.
We are delighted that you enjoyed our attentive staff, well-appointed rooms, and the variety of amenities available, including our rooftop swimming pool with its stunning views and the convenience of our location just a few steps from the beach. It is great to hear that you loved our breakfast offerings, as we strive to provide a delightful culinary start to the day. Furthermore, we are pleased that you appreciated the vibrancy of the surrounding area and the fair pricing of drinks and dining options. Our team takes pride in the tranquility of our accommodations which contributed to your restful sleep, and we're thrilled that the local establishments outside the tourist hub added to your positive experience.
It would be a pleasure to welcome you back. Best wishes,
Hotel Lloret Santa Rosa Pierre & Vacances
Ica Ivana
il y a 4 weeks sur Google
Dear Ica Ivana,
Thank you for sharing your opinion after your recent stay at Hotel Lloret Santa Rosa by Pierre & Vacances.
We are thrilled to know you had such an enjoyable stay with us, and we appreciate your mention of our convenient location and our team's excellent service.
We are looking forward to welcoming you again.
All the best!
Hotel Lloret Santa Rosa Pierre & Vacances
Grey And Grumpy
il y a 1 month sur Google
Dear Grey,
Thank you for such a great review.
It is wonderful that you had such a great experience at Hotel Lloret Santa Rosa by Pierre & Vacances.
We are delighted that you enjoyed the quiet surroundings, and appreciated our rooftop pool. It's our pleasure to provide a serene atmosphere where our guests can relax and unwind.
However, we are sorry that your stay did not fully meet your expectations. We understand that disturbances like door slamming and noise can impact the quality of your stay. Please be assured that we are addressing these concerns to improve the comfort and experience for all our guests.
Nonetheless, it's great that you liked the local bars and restaurants. Our location indeed makes it easy to explore and enjoy the vibrant local culture of Lloret de Mar.
We look forward to seeing you again soon.
Best regards,
Hotel Lloret Santa Rosa Pierre & Vacances
ellie gray
il y a 1 month sur Google
Dear Ellie, We would like to thank you for this review about your recent experience in our hotel.
We appreciate your kind words about our team members and are pleased to know that our location was convenient for you. Please do let us know if you are disturbed during your stay, our team will do their best to find a comfortable solution.
The entire team really hope we can welcome you back on a future occasion.
Kindest regards,
Hotel Lloret Santa Rosa Pierre & Vacances
Skorpi
il y a 1 month sur Google
Dear Guest,
Thank you for taking the time to provide us with your review.
We are pleased to hear that you found our beds comfortable, as we strive to provide a restful experience with new mattresses and bed bases for our guests.
However, we regret to hear about the issues you encountered during your stay. Cleanliness and guest comfort are priorities for us, and we typically receive commendations for our housekeeping standards. It is disheartening to learn that your room did not meet these standards, and although we have nightly security personnel, we will review our cleaning procedures to ensure our high standards are consistently met.
Regarding the noise concerns, we acknowledge that the lively atmosphere of Lloret de Mar can sometimes be heard within the hotel, and we always do our best to offer a tranquil environment.
Furthermore, our culinary team is dedicated to providing a diverse and fresh buffet selection, and it is concerning to hear that your dining experience was not up to our usual standards. We take all guest feedback seriously and will look into the matters you have raised.
We hope we can welcome you back in the future for an improved experience.
Kind regards,
Hotel Lloret Santa Rosa Pierre & Vacances