Customer reviews Hotel Horitzó

4.3

Very good

1098 reviews

55.8 %

27.5 %

9.3 %

3.7 %

3.6 %

samoulou1

There is 2 days on G_Google Google

5/5

Top

Review 2025-10-31 21:14:24

Dear Guest,
Thank you for this kind review following your stay.

We're delighted you enjoyed your stay at Hotel Horitzó.

We hope you had the chance to experience our Baluma restaurant terrace overlooking the Mediterranean during your stay.

All of the team look forward to seeing you again in the future.
Best regards,

La Direction

Bill Carrigan

There is 1 month on G_Google Google

5/5

I wanted to take a moment to share with everyone my recent experience at Hotel Horitzo. My wife and I had the pleasure of staying at this beautiful hotel and I must say, it exceeded all of our expectations.

Not only is the hotel located right on the beach, providing stunning views and easy access to the water, but what truly made my stay memorable was the outstanding staff. In particular, there were three individuals who went above and beyond to ensure that our stay was enjoyable.

Mar, who works at the front desk, always greeted us with a warm smile and made us feel like valued guests. She took the time to get to know us and treated us like friends, which made a world of difference during our stay.

We also had the pleasure of meeting Metre, who served us at dinner. We shared our love for motorcycle riding, and he even shared stories of his adventures riding his Harley in the nearby canyons. It felt like we were dining with a friend rather than a server.

Lastly, I must mention Mary, who was always available during breakfast to ensure that everything was perfect and to our liking. Her attention to detail and friendly demeanor made each morning a great start to the day.

Overall, we would highly recommend Hotel Horitzo to anyone looking for a fantastic hotel experience. The staff truly goes above and beyond to make guests feel welcome and comfortable.

Review 2025-10-01 20:13:58

Dear Bill,
It was a pleasure to receive your kind feedback.

We're delighted your stay at Hotel Horitzó met your expectations.

It's wonderful our beachfront location provided convenient coastal access while our team members made lasting impressions. We take pride in creating personal connections through shared interests and attentive morning service. Thank you for recognizing colleagues who helped craft your memorable experience.

We look forward to welcoming you back.
Best wishes,

La Direction

Huang 黄JingYun 靖云

There is 1 month on G_Google Google

4/5

The rooms are kinda old and of average quality, though the balcony is really great. The service is excelent and so is location. But i paid 360 EURO for 2 nights for a double room with balcony, still too expensive in my opinion even for the high season.

Review 2025-09-21 08:14:01

Dear Huang,

Thank you very much for your recommendation.

We're delighted you appreciated our attentive service and enjoyed your balcony with sea views.

However, we regret any disappointment with room value during peak season. Our air-conditioned rooms with wooden flooring aim to balance comfort with seasonal pricing considerations.

Finally, we're glad our beachfront location opposite S'Abanell Beach enhanced your stay. Its golden sands and water activities remain our guests' favorite feature.

We hope to welcome you back on a future occasion for an improved experience

Best wishes,

Josep Maria, Manager

Žana Belousova

There is 2 months on G_Google Google

2/5

Its so far far away from 4*hotel. Room looks like dormitor, empty and cheep. No normal wardrobe. Its funny that kids not allowed to swimming pool!Adults only area, and even this one is not free..Come on, for so sad hotel, even spa is 15 eur per time per adult..Beach towels for rent 8 eur..Its better to avoid this place, especially if looking for really nice and comfortable place with kids.

Review 2025-08-13 15:13:58

Dear Žana,
We appreciate that you took the time to review your feedback with us.

However, we sincerely apologize that your experience fell short of expectations. Our team takes all feedback seriously as we continuously work to maintain our standards. We appreciate you highlighting these areas and will review them carefully.

While we pride ourselves on being family-friendly with various room configurations, we regret any misunderstanding regarding facility access. Our reception team is always available to clarify services during stays.

We certainly hope that we can welcome you back again.
Best regards,

Josep Maria, Manager

Vladyslav Yavirskyy

There is 2 months on G_Google Google

2/5

Pasable

Review 2025-08-11 09:14:48

Dear Vladyslav,
Thank you for this review about your recent stay.

We are sorry to hear that your stay did not meet expectations. Your feedback is valuable, and we would appreciate the opportunity to understand how we could have improved your experience.

Please feel free to contact us directly with any additional details you would like to share.

We hope you will consider staying with us again in the future.
Best regards,

Josep Maria, Manager