Very good
726 reviews
JACQUES LESZCZYNSKI
il y a 2 weeks sur Google
Dear Jacques,
Thank you for taking the time to share your opinion with us.
We are thrilled to see that your experience with us was up to your expectations. Our team strives to provide excellent service and a comfortable stay, and it appears we have succeeded during your visit. We hope you enjoyed the direct access to S’Abanell Beach and the beautiful views from our rooms. It's always our pleasure to welcome guests like you who appreciate the dedication we put into every detail, from our contemporary decor to the amenities we offer.
We look forward to welcoming you back.
Kind regards,
Josep M Macià, Manager
Eric Scott
il y a 6 months sur Google
Dear Eric,
Thank you for sharing your opinion after your recent stay at Hotel Horitzó by Pierre & Vacances.
We are delighted to hear that you appreciated our prime beachfront location and the comfort provided by our air conditioning system. However, we regret to learn that you experienced noise disturbances from neighboring rooms. Please note that our rooms are not soundproof, and we apologize for any inconvenience this may have caused during your stay.
Regarding the pool fee, we would like to clarify that our hotel offers an indoor pool and jacuzzi at level -1, which is included in the accommodation price. We apologize if there was any confusion about this during your stay. We also understand your preference for a sea view room and recommend booking one of our Superior or Exceptional rooms with sea views and larger balconies for your next visit.
Josep M Macià, Manager
Narciso Túñez
il y a 6 months sur Google
Dear Narciso,
Thank you for this great feedback about your recent stay at Hotel Horitzó by Pierre & Vacances.
We are delighted to hear that our friendly receptionist and housekeeping staff were able to make your stay more enjoyable by accommodating an early check-in. We truly appreciate your kind words and recognition of their efforts. Our team is dedicated to providing excellent service to ensure our guests have a memorable stay.
We look forward to welcoming you back on future occasions.
Best wishes,
Josep M Macià, Manager
Evgeniy Mayorov
il y a 6 months sur Google
Dear Evgeniy,
Thank you for sharing your opinion after your recent stay at Hotel Horitzó by Pierre & Vacances.
We are delighted to hear that you enjoyed the beautiful views and found our beds comfortable. Our team takes pride in providing a warm and friendly atmosphere, so we are thrilled to know that our reception staff made a positive impression on you.
We appreciate your feedback regarding the air conditioning system. We understand the importance of maintaining a comfortable temperature in the rooms and will take your comments into consideration for future improvements. We apologize for any inconvenience this may have caused during your stay.
We hope to have the opportunity of welcoming you back in the future.
Best regards,
Josep M Macià, Manager
J K
il y a 6 months sur Google
Dear Guest,
We really appreciate your positive review.
We are delighted to hear that you found our rooms to be fantastic, clean, and well-equipped with efficient air conditioning. Our cleaning staff truly appreciates your kind words, and we are glad that you enjoyed the fantastic shower. It's great to know that the views from your balcony and the roof terrace added to your experience.
We are also pleased that you enjoyed our breakfast buffet and the dinner buffet, with a good selection of food and attentive staff. Our reception team is grateful for your compliments and happy to have been helpful during your stay. We strive to provide excellent service to all our guests, and it's wonderful to know that we succeeded in making your stay memorable.
We look forward to your next visit.
Best regards,
Josep M Macià, Manager