Residence La Petite Venise
€ 372
2 nights from 05/12 to 07/12  
The price shown is per accommodation, for a Studio 2 people, from 05/12 to 07/12 . In France, the displayed prices do not include the tourist tax.

Customer reviews La Petite Venise

4.2

Very good

938 reviews

5

47.5 %

4

35.4 %

3

11.5 %

2

2.6 %

1

3.0 %

Ruxi Balea

il y a 3 weeks sur Google

5/5
Perfect for families, staff is competent and fabulous location to include also an Europapark day trip during our Colmar vacation.
See more

Cristina Naomescu

il y a 1 month sur Google

5/5
Very nice accomodation!
See more

Andy Njoo

il y a 1 month sur Google

5/5
Short break to visit the famous town of Colmar and Riquewihr which inspired Disney in his movie Beauty and the Beast. We had a studio with an equipped kitchenette and all the necessary amenities. The accomodation is clean, well maintained and the staff was extremely helpful: the lady who helped us was very friendly and accommodating even though she seemingly had a difficult conversation on the phone before helping me. The carpark was right beneath the complex. I would surely recommend this accommodation!
See more

Radu Lungescu

il y a 1 month sur Google

2/5
My recent stay at Pierre & Vacances in Colmar left me extremely dissatisfied. The hidden costs associated with this accommodation were a major frustration. They are charging a hefty 30 euros for early check-in, but the catch was that you still couldn't access your room if you arrived between 12:00 and 14:00, due to the reception being closed. The parking fee of 10 euros per day was another unpleasant surprise, especially considering that parking outside was free on Sundays.

The rooms were a paradox, attempting to squeeze a full kitchen into a standard hotel room, resulting in cramped and tiny quarters with hardly enough space to move comfortably.

Cleanliness was a serious issue. The room was plagued with exfoliating paint, dust, and dirt accumulating in the corners, and spiderwebs hung menacingly over the bed from the ceiling. The bathroom was a complete mess, with stained showers and unclean toilets. The swimming pool was almost alive - full of green stuff growing on the side walls.

To make matters worse, the staff's behavior left much to be desired. They were barely present, and when they were, they exhibited rudeness and a constant inclination to charge additional fees. Wifi stopped working after the second day.

Lastly, the location of the property is far from the city center, which, for a small city like Colmar, can be quite inconvenient.

In conclusion, I would strongly advise against staying at Pierre & Vacances in Colmar. The hidden fees, cramped rooms, cleanliness issues, and unhelpful staff made for an unpleasant and disappointing experience.
Review 2023-11-14 09:47:36

We deeply regret that the hidden costs, such as the early check-in fee and parking charges, were not communicated clearly, causing frustration. Your concerns about room size, cleanliness, and the condition of the swimming pool are taken seriously, and we will address these issues promptly to ensure a more comfortable stay for future guests. Contact us via our form ? https://contactariane.com so that we can examine your situation in more depth and rectify this situation.

The behavior of our staff and the issues with the Wi-Fi are concerning, and we will investigate these matters thoroughly to prevent similar occurrences in the future.

We are committed to learning from your experience and making the necessary changes to enhance our services. We apologize for falling short of your expectations and hope to have the opportunity to regain your trust in the future.

The Pierre & Vacances team

See more

David Wheeler

il y a 1 month sur Google

5/5
Not an hotel but a Residence. Very smart apartment in a great location. Just note you have to make your own bed, empty the bin and wash the dishes.
I would definitely recommend this residence.
See more
Please wait...