Last minutes: already booked by 3 people since yesterday

Residence La Petite Venise
€ 735
7 nights from 20/07 to 27/07

Customer reviews La Petite Venise

4.2

Very good

1080 reviews

5

49.2 %

4

34.5 %

3

10.6 %

2

2.6 %

1

3.1 %

Sabine Jennings

il y a 2 weeks sur Google

4/5
Perfect location. Close to town centre, train station and buses
See more

Bernard Gomichon

il y a 1 month sur Google

5/5
RAS
See more

Leigh Harvey

il y a 3 months sur Google

5/5
Our kids loved the pool. The room was great.
See more

Tiberiu Angelescu

il y a 6 months sur Google

5/5
Very good combination of criteria when choosing accommodation: close to old city centre, close to railway and bus stations (for trips in the area), very good and clean rooms. Although limited (this is an aparthotel), the services are very good. The price is OK for such conditions.
See more

Jen C

il y a 7 months sur Google

1/5
Worse than motel service for hotel rates. You must make your own beds on arrival. Reception hours are very limited. If you are arriving outside of these hours, you will have to call reception before it closes to get instructions on how to check-in. No correspondence was initiated by Pierre & Vacances. As there was no hot water throughout the property over a 3 day period, the stay was exceptionally uncomfortable. While compensation was offered, the uncaring indifference from weekend staff was incredibly inappropriate given the situation. When staff was asked about alternative solutions for guests since there was no hot water for more than 24 hr period, they responded by saying it would be difficult to arrange, and left at that. Avoid this hotel.
Review 2023-12-21 19:05:25

It is disheartening to hear about the issues you encountered, Jen, including the inconvenience of having to make your own beds upon arrival, limited reception hours, and the lack of hot water for an extended period.

Your feedback is crucial, and we deeply regret the discomfort you experienced during your stay. The lack of communication and the indifferent response from the staff are not reflective of the level of service we aim to provide. We will investigate these matters internally to prevent similar incidents in the future.

Do not hesitate to contact us via our form ? https://contactariane.com. We would like to rectify this situation and allow you to enjoy a satisfactory experience during your next visit.

The Pierre & Vacances team

See more
Please wait...