Name: Residence Cannes Verrerie
Brand: Pierre & Vacances
Price: 553 EUR
Availability: InStock
Rating: 3.3 (1344 reviews)

Customer reviews Cannes Verrerie

3.3

Good

1344 reviews

32.0 %

21.6 %

15.3 %

9.6 %

21.6 %

Katarzyna Kowalska

fp_review_thereis 2 weeks fp_review_on G_Google Google

5/5

We spent a great time in the hotel. It is not the first time we travel with Pierre & Vacances. We were in 4. The apartment is small with base equipment, which is quite common in France in such resorts. However it is neat, cozy and has everything we need for our stay (including dishwasher). The apartment was clean, the air conditioning was turned on, so it was really nice to enter it especially when there is a high temperature outside. The apartment was with sea view and a nice terrasse. There are trains nearby - visible from the terrasse, however they are not noisy and run maybe once per hour, so it was not annoying. The sea and the beach are 5 mins walk. We went to the center on foot. It is around 2.5 km. There is also possibility to go by car (paid parkings in the center are available). Moreover you can park on the street along the sea - which is for free - but then you have to walk a short distance to reach all the attractions. The hotel has a parking included in the price - but it is better to ask for it in advance. We arrived late, so our keys were available in the key box in front of the hotel. All the instruction on how to enter the hotel and find the parking were sent via email in advance. It is also nice to call the hotel before arriving and inform them about the late arrival. We did not have a chance to use swimming pools - we prefer the sand and sea; but I could see that they are quite popular. The personnel on the reception is very nice, always willing to help. I think that the price in comparison to quality is adequate, especially for a family of 4.

Adam Kowalski

fp_review_thereis 2 weeks fp_review_on G_Google Google

5/5

We spent a week in the apartment with our family at the end of August and we were very satisfied. The staff was very friendly and welcoming. It’s definitely worth paying extra for a sea view (it’s beautiful) and for air conditioning (we saw people sleeping with their doors and windows open because it was hot and humid in the summer).

The apartment itself is quite small, but clean, and we had no problems with insects (we only saw one mosquito during the whole week). A candle and matches would be a useful addition. The location is excellent – very close to the beach, shops, and a fantastic bakery.

We arrived in the evening and had to contact the staff by phone, but everything went smoothly. The parking is not well marked, so it takes a bit of searching to find where to park. We rented a car at Nice airport, but it turned out to be unnecessary – it was expensive and we didn’t use it at all. It’s about a 25-minute walk along the sea to the center of Cannes, or by train/bus.

We didn’t use the pool, but it looked nice and clean, and every day many children were playing in it. Overall, we recommend this place!

Farhad Cooper

fp_review_thereis 2 weeks fp_review_on G_Google Google

1/5

False advertising - apart from the apartment which was lovely, the residence doesn’t resemble the advertising nor the price.

It is a small part of a really shabby complex of mostly residential flats with their clothes drying outside. The water slide is really loud. There’s a road and railway line between the complex and beach. The complex and pool are dirty. The reception is awful and not open most of the time and shared with residential flats etc. The car parking spaces are tiny. The organisation eg fobs and access is really irritating.

Review 2025-09-08 09:50:38

Thank you for sharing your feedback. We’re glad to hear that you found the apartment itself lovely, but we’re deeply sorry to learn that the overall experience did not meet your expectations.

Your comments about the residence not resembling the advertising or justifying the price are concerning. The description of the complex as shabby, with residential flats and noise from the water slide, road, and railway, is far from the relaxing environment we aim to provide. Additionally, the cleanliness of the complex and pool, the limited reception hours, and the shared facilities with residential flats are disappointing and not reflective of the experience we want for our guests.

We understand how frustrating the parking situation and access arrangements must have been, and we apologize for the inconvenience caused. Your feedback highlights areas where we need to improve, both in terms of transparency in advertising and the quality of our facilities and services.

Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a much better experience in the future.

The Pierre & Vacances Team

Havar Moe

fp_review_thereis 1 month fp_review_on G_Google Google

2/5

Really bad hotel. Great location in a great place, but the rest is way below par. Room for 4 people, very tiny bed, only suitable for 3. NO service whatsoever!! Reception like a old worn out railway station, open only a few hours a day. Not possible to get new clean towels, no toilet paper, no toilet in the reception - close to the lousiest hotel I’ve stayed at in my life

Review 2025-07-24 13:44:36

Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated the great location, but we’re truly sorry to learn that the rest of your experience fell far below your expectations.

We regret that the room size and bed were not suitable for your group and that the lack of service, including limited reception hours and the inability to access clean towels or toilet paper, caused frustration. Your description of the reception area and overall experience is concerning, and we sincerely apologize for the disappointment this caused.

Your feedback is invaluable, and we will review these issues with our team to identify areas for improvement. We regret that your stay did not meet the standards we strive to provide and hope to have the opportunity to offer you a much better experience in the future.

The Pierre & Vacances Team

Renata Teixeira

fp_review_thereis 2 months fp_review_on G_Google Google

1/5

Unfortunately, a Disappointing Experience – the Residence Does Not Meet Expectations

My stay at this residence was, unfortunately, very disappointing. I had booked expecting to find an apartment in a well-kept setting, with air-conditioning and a pool, but reality was quite different.

Booking Error and Attempt to Switch Rooms
When booking, I understood that the apartment had air-conditioning. In fact it did not—my mistake, which I discovered only on arrival. I asked to change rooms but was offered another equally rundown apartment with air-conditioning yet no view and a hefty €400 surcharge. I therefore kept the original unit, which at least had a beautiful sea view.

Condition of the Apartment
The apartment was cramped and dated: narrow, low corridors; a tiny bedroom with a bed marketed as “double” but barely larger than a single and a half. The headboard had collapsed and was never repaired despite my report.

The bathroom was very small, with mold on the ceiling and damaged fittings, plus the unpleasant presence of cockroaches. The sitting area, though its small sofas were comfortable, was too tight to be usable—we had to move the furniture to create a bit of space. The balcony offered a lovely view but was dirty with bird droppings and in poor condition: a grimy plastic table and peeling paint on the ceiling.

The kitchen was modest and very worn, with a small fridge that barely cooled. However, the main appliances (hob, sink, dishwasher) were functional.

Residence Facilities and Overall Condition
The entire residence is in poor sanitary condition. The entrance is dirty, with persistent unpleasant odors. Lifts are often unclean, and rubbish is left in the corridors by other guests. The car park is handy but extremely tight—tricky for a medium-sized car.

Staff and Assistance
Some staff members were helpful—one young woman in particular was very kind—but overall assistance was scarce and inattentive.

The Area
The residence lies in a suburban part of Cannes: not particularly attractive, yet well served with a bakery, supermarket, pharmacy, fishmonger, and laundry all within walking distance. For electric cars there is a charging point nearby, though not on the premises.

Positive Note
Cannes itself is wonderful—the sea and nearby excursions are beautiful. The sea view from the apartment was the only real positive of the stay.

Conclusion
I cannot recommend this residence. The photos and online descriptions do not match reality. If you choose it solely for the pool, note that it looks nice but, in my case, was never used. An experience to forget in a city that deserves far better hospitality.

Review 2025-07-08 14:12:16

Thank you for taking the time to share your detailed feedback, Renata. We’re glad to read that you appreciated the beautiful sea view from your apartment and enjoyed the surrounding area of Cannes, with its convenient amenities and wonderful excursions.

However, we are deeply sorry to learn about the numerous issues you encountered during your stay. The condition of the apartment, including its cramped layout, dated furnishings, mold, cockroaches, and lack of cleanliness, is far below the standards we aim to provide. We also regret the challenges you faced with the booking error, the surcharge for switching rooms, and the lack of attentive assistance from our staff.

Your comments about the overall condition of the residence, including the entrance, lifts, and car park, are concerning, and we sincerely apologize for the discomfort and frustration this caused. We understand how disappointing it must have been to feel that the photos and descriptions did not match reality.

Your feedback is invaluable, and we will address these concerns with our team to ensure immediate improvements are made to both our facilities and guest service. We regret that your experience fell so far short of expectations and hope to have the opportunity to restore your trust in the future.

Thank you for bringing these matters to our attention.

The Pierre & Vacances Team