Did not give us the room we ordered, gave us way smaller room and not with balcony. When we contacted them about this they did not listen and said that we ordered wrong ( we did not. )
So we got a very bad room instead of what we had payed for. The receptionist did not wanna listen at all.
The room we arrived to stank like fish. The bed didn’t have bedding on it or anything. And the pool closes very early.
Would not recommend
Review 2022-08-11 10:01:13
Hello Joe W,
We are sorry to read that you did not enjoy your stay in our park and we apologize for that experience.
At Pierre & Vacances, our promise is to offer you an exceptional experience, this is why we give a particular attention to your feedback, especially when we do not meet the expectations of our customers.
Thank you for taking the time to bring your comment to our attention. This will help us to improve the quality of our services. We advise you to fill in the online contactform, the Guest Relations department will handle your complaint.
Joe W
il y a 6 months sur
Google
Did not give us the room we ordered, gave us way smaller room and not with balcony. When we contacted them about this they did not listen and said that we ordered wrong ( we did not. )
So we got a very bad room instead of what we had payed for. The receptionist did not wanna listen at all.
The room we arrived to stank like fish. The bed didn’t have bedding on it or anything. And the pool closes very early.
Would not recommend
Hello Joe W,
We are sorry to read that you did not enjoy your stay in our park and we apologize for that experience.
At Pierre & Vacances, our promise is to offer you an exceptional experience, this is why we give a particular attention to your feedback, especially when we do not meet the expectations of our customers.
Thank you for taking the time to bring your comment to our attention. This will help us to improve the quality of our services. We advise you to fill in the online contactform, the Guest Relations department will handle your complaint.
Kind regards,
The Pierre & Vacances team
Selina Hakker
il y a 1 year sur
Google
Good quality for the price. Only downside was that the room was a bit dirty and the WiFi was slow.
Sofía Potel
il y a 1 year sur
Google
Amazing to stay there! You could easily walk to the beach in a couple of minutes. Good service and a clean house. Would recommend!
sameer wani
il y a 1 year sur
Google
Awesome
Keith Whittaker
il y a 3 years sur
Google
The quaint location nestled closely to town and beach keeps us coming back year after year.