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Customer reviews Cap Esterel

4.0

Very good

3979 reviews

5

48.4 %

4

27.8 %

3

10.7 %

2

5.0 %

1

8.2 %
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Jens W.

There is 1 week on Google

5/5
We stayed for a week in April 2026. The sea view is absolutely gorgeous. Having breakfast on the balcony while staring at the Mediterranian sea and the mountain range compares to nothing else. The rooms are small but serve every need. The whole resort is nice and comfortable. Lots of shops, a well sorted supermarket, restaurants, cafés. Lovely swimming pool and an absolutely beautiful landscape. The staff is nice and always happy to help. All in all we had a perfect stay.
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Fotis Kouranos

There is 2 weeks on Google

5/5
Marvelous hotel in St. Raphael. The whole village is beautiful.
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deniz demirok

There is 3 weeks on Google

5/5
Beautiful Place , with all you need as family.
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Urszula Pękala

There is 6 months on Google

5/5
Great place! I'll definitely come back!
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Martin W. N.

There is 7 months on Google

1/5
Updated review – from 2 stars down to 1 for service.

Today my family and I were treated with arrogance around the Le Hameau pool area. Instead of listening, the staff accused us of breaking the swimwear rules — an absolutely unacceptable and disrespectful way to treat long-time guests. Funny enough, as the lifeguard was more on her phone and reading books than looking after the pool.

After visiting Cap Esterel in Agay more than twenty times, I can honestly say: we will never return.

Over the years, this place has lost much of its charm. The wear and tear is visible, the service level has declined, and the rules have become increasingly strict. Even something as simple as enjoying a small snack or drink by the pool is now policed by lifeguards. What once felt fun and relaxing has become rigid and unwelcoming.

And maybe it’s just me, but sleeping on a sofa bed no longer feels like part of a holiday experience. Sadly, my heart no longer beats for Cap Esterel.
Review 2025-10-23 07:20:29

We’re truly sorry to read about your recent experience at Cap Esterel, Martin, especially given your long history of visiting us. It’s disappointing to know that you felt treated with arrogance and that the interaction around the pool area left you feeling disrespected. This is not the way we want our guests to feel, and we will address your comments with the team on site.

We also take note of your feedback regarding the overall atmosphere, service levels, and the application of pool rules. Your loyalty over the years means a lot to us, and it’s sad to hear that the charm you once enjoyed has faded. We will review these points carefully to see how we can bring back a more welcoming and relaxing experience.

Thank you for sharing your thoughts so openly, they help us understand where we need to improve.

The Pierre & Vacances Team

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