Thank you for your feedback and for bringing this to our attention, Nina. We sincerely apologize if our service did not meet your expectations. Your comments are important to us, and we are committed to improving our guest experience.

We would appreciate the opportunity to address any specific issues you encountered. If you could provide more details or contact us directly, we will do our best to resolve your concerns promptly.

Thank you again for your review, and we hope to have the chance to serve you better in the future.

The Pierre & Vacances Team