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From UK: 0870 0267 145
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+33 (0)1 73 01 85 66 International number Contact us
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For any questions or if you wish to make, confirm or modify your booking:
Contact us
Call our travel experts:
- From UK: 0870 0267 145 (National rates from landlines)
- International number: +33 (0)1 73 01 85 66 (English speaking advisor)
Monday to Friday: From 8am to 6pm (BST)
Saturday: From 8am to 4pm (BST)
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«Great village and location if you do not encounter any problem»
I regularly take my family to this village, i.e. once a year. The village location is great and village color nice but I would say this village is very much a DIY village. Bring all your required necessary personal equipment from hairdryer to baby cot. I did experience booking 2 baby cots for my twins but the local team would not contact you to mention that this are optional - not guaranteed option - and they did not had any available. On another occasion - just last October - the house boiler has a leak making the shower and bath water green and unsuitable to use. I was proposed another house on day 3 of my 5 days stay... another occasion has been an issue with the booking reservation over the website that was never resolved by the team and still awaiting a response.We love the location and enjoy the village. but I wish you do not encounter any need for any assistance as the Pierre & Vacances team is not of great help.I never got any response / contact netiher from their teamleader e-mail address nor from the customer relation e-mail address.
«coudl have been so much better»
accommodation was not very clean, outdoor swimming pool not available, wireless next to useless. televisions reception a shamble. re TV reception, wireless and cleanliness, this is not an isolated incident as we have probably stayed a minimum of four times in different houses and it was always the same. yes we should report those issues but when they are reported and you can see that little is done, what is the point?? is it too difficult as part of a quality control check to see if you have sand on the floor and if the equipment is working?
«Belle Dune Stay»
Overall a great stay and would recommend it. With a few tweaks such as being able to exchange bedding for longer stays and a bit of TLC on decor as well as sorting out the free for all dump your car anywhere in the car park, then this would be a 5 point rating.
«Stunning location and facilities»
Ideal family holiday for a range of age groups, exceptional swimming pool and leisure facilities in a beautiful resort. Great location for travelling from the UK and weather was exceptional for the whole stay.
«Needs TLC»
We visited Belle Dune 14 and 9 years ago and I don't think it's been decorated since. Which is a shame as the houses are in a lovely area and the staff are friendly. The Wifi was very poor but facilities such as the swimming pools, bike hire and restaurant were very good.