Terrible service, we got charged $50 because we left our bed sheets outside to dry while the reception was fine with it.
Review 2023-02-27 15:07:25
Hello Sem,
We are sorry to read that you did not enjoy your stay in our residence and we apologize for that experience.
At Pierre & Vacances, our promise is to offer you an exceptional experience, this is why we give a particular attention to your feedback, especially when we do not meet the expectations of our customers.
Thank you for taking the time to bring your comment to our attention. This will help us to improve the quality of our services.
Room was poor. Mould on bathroom ceiling. Trash strewn down stairwell. Despite paying for linen and towels none were provided. Management refused to help, provided no support and were rude.
Great hotel, can literally ski to the front door, and there are lifts up and down to the highstreet so no plodding around in the snow, rooms were good for the price, staff friendly and helpful. And the option to have breakfast delivered to your room
Sem H
il y a 3 weeks sur
Google
Terrible service, we got charged $50 because we left our bed sheets outside to dry while the reception was fine with it.
Hello Sem,
We are sorry to read that you did not enjoy your stay in our residence and we apologize for that experience.
At Pierre & Vacances, our promise is to offer you an exceptional experience, this is why we give a particular attention to your feedback, especially when we do not meet the expectations of our customers.
Thank you for taking the time to bring your comment to our attention. This will help us to improve the quality of our services.
Kind regards,
The Pierre & Vacances team
Vince Olney
il y a 11 months sur
Google
Room was poor. Mould on bathroom ceiling. Trash strewn down stairwell. Despite paying for linen and towels none were provided. Management refused to help, provided no support and were rude.
Alexander Kist
il y a 1 year sur
Google
Budget ski accommodation. Adequate.
Sebastien Lefevre
il y a 1 year sur
Google
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Scott Bradly
il y a 3 years sur
Google
Great hotel, can literally ski to the front door, and there are lifts up and down to the highstreet so no plodding around in the snow, rooms were good for the price, staff friendly and helpful. And the option to have breakfast delivered to your room