Thank you for sharing your feedback, Fernando. We’re sorry to hear that your experience did not meet your expectations. The lack of breakfast options, limited reception hours, and absence of daily room cleaning are disappointing, and we understand how these factors impacted your stay.

Your comment about the building’s potential is noted, and we regret that we were unable to deliver the level of service and care you were hoping for. We will review your feedback internally to identify areas for improvement and ensure a better experience for future guests.

Thank you for bringing these concerns to our attention, and we hope to have the opportunity to regain your trust in the future.

The Pierre & Vacances Team