il y a 1 year sur Google
NASTY COMPANY THAT REFUSES TO REFUND MONEY TO PEOPLE AFTER THEY CANCEL THEIR HOTEL BOOKING DUE TO COVID 19. I WILL NEVER BOOK WITH THEM AGAIN!! ZERO STARS!!!
il y a 2 years sur Google
I arrived to find my apartment had not been cleaned since the previous residents. There were dirty towels in the bathroom and there was food waste in the kitchen. I know it’s only a 2 star residence but the apartment should be clean. However I was given a new room the following day.
Hello, I thank you for your stay in our residence Promenade des Bains in Saint-Raphaël and for sharing your experience. I regret however to read about your dissatisfaction, especially because of the unusual lack of property in your apartment at your arrival. Indeed, I am truly sorry about this exceptional situation. I can assure you that our teams always do their best to clean apartments after each stay and make everything they can to welcome you in a lovely, comfortable and spotless place with quality equipment for a wonderful time in our residence. I hope you had help for our teams to fix these problems, they are entirely yours to offer you the best stay possible. I also hope that, despite your disappointment that you enjoyed our residence and its services but also its perfect location to discover beauties and treasures of this wonderful region in the South of France. Regards, Pierre & Vacances – Promenade des Bains
il y a 4 years sur Google
il y a 2 weeks sur Google
il y a 3 weeks sur Google