Name: Résidence Comarruga
Brand: Pierre & Vacances
Price: 108 EUR
Availability: InStock
Rating: 3.8 (713 reviews)

L'avis de nos voyageurs Comarruga

3.8

Bien

713 avis

34.6 %

35.1 %

15.3 %

6.6 %

8.4 %

Fatima Chrchr (Hinato)

il y a 1 semaine sur G_Google Google

4/5

As you would expect from such a large rented apartment complex, the cleanliness leaves something to be desired. Bed linen is sometimes marked by previous uses, even if washed. We have to do the cleaning ourselves, and even when leaving, which perhaps implies that the next resident will stay in the apartment partly cleaned by the previous resident?
But the most difficult thing to live with (for some) was the presence of tiny ants in the kitchen, bathroom and cupboards...
However, the apartment remains suitable for a short stay with the necessities and if you prefer a certain independence as if it were really your own apartment. It appears that it is possible to have 1, 2 or 3 bedrooms (to be confirmed) with different layouts. For our part, we had 2 bedrooms, 1 of which had a double bed and the 2nd with 2 single beds.
There is no air conditioning or heating system but a fan in almost every room.
There is a terrace with different views depending on the apartment, on the sea, on the swimming pool or on the street.
Speaking of the swimming pool, it is open every day from 9 a.m. to 9 p.m. It is quite large with a depth ranging from 1m to 1.70m. There are also deckchairs around the edges to enjoy the sun.

Regarding the service, the reception is very kind and helpful, not having hesitated to provide us with new sheets on request. The emergency number is quite quick and there is a service for those who arrive after opening hours, which consists of having their key in a safe outside the reception accessible using a code to obtain when we call them the same day to notify us of our delay.
For parking, there is free parking but it is not part of the complex. It is public, accessible to anyone and not very big, so there may not be any space on arrival.

Regarding the location, there is of course the sea and the sandy beach a few dozen steps from the complex. A corniche runs along the beach and offers a few restaurants, pizzerias and ice cream parlors. Apart from this cornice, there is not much notable around.
For shopping, there is an Action, a Lidl, an Aldi and a Mercadona within a few kilometers, close enough for those who like to walk.
More generally, Coma Ruga is located between Barcelona (70km) and Tarragona (30km), but also Port Aventura World and its 3 parks.

Avis 2024-09-13 08:53:03

Chère Fatima,
Merci pour cet aimable commentaire suite à votre séjour au Pierre & Vacances Comarruga.

Nous sommes ravis que vous ayez apprécié les commodités de l'appartement, la variété des options de chambres et la présence de ventilateurs pour votre confort. Il est également réjouissant de savoir que vous avez trouvé la terrasse agréable avec ses différentes vues et que la piscine a contribué positivement à votre séjour.

Nous regrettons cependant les désagréments liés à la propreté et la présence de fourmis que vous avez mentionnés. Nous comprenons que ces aspects sont importants et nous sommes désolés pour tout inconvénient causé. De plus, nous prenons bonne note de votre retour concernant le stationnement et ferons de notre mieux pour communiquer plus efficacement à propos des options disponibles à proximité.

Enfin, nous sommes enchantés que la localisation de notre établissement, à deux pas de la plage et proche des commerces ainsi que des villes voisines et du parc d'attractions Port Aventura World, ait été à la hauteur de vos attentes. Votre satisfaction à l'égard du service de notre personnel et l'accessibilité de nos services d'urgence et de récupération des clés après les heures d'ouverture sont pour nous une source de fierté.

Nous espérons avoir le plaisir de vous accueillir à nouveau.

Sincères salutations,

General Manager

Javier Fernandez

il y a 1 semaine sur G_Google Google

5/5

Correct facilities, both apartment and pool, the girl at the reception was very friendly and attentive.

Avis 2024-09-12 08:53:12

Estimado Javier,

Nos gustaría darle las gracias por alojarse en nuestros apartamentos Pierre & Vacances Comarruga.

Nos alegra enormemente que su estancia en Pierre & Vacances Comarruga haya sido tan placentera.

Estamos encantados de que haya disfrutado de nuestras instalaciones, incluyendo nuestra piscina al aire libre con tumbonas a su disposición y la amabilidad y atención de nuestro personal de recepción, siempre listos para asistirle con un horario flexible y un servicio técnico de emergencia disponible las 24 horas.

Esperamos volver a recibirle pronto, Atentamente,

General Manager

Pedro Cruces Sanchez

il y a 1 semaine sur G_Google Google

1/5

The room smelled bad. The wall light didn't work.

Avis 2024-09-12 08:52:24

Estimado Pedro,
Muchas gracias por dedicar un momento para compartir su opinión sobre el Pierre & Vacances Comarruga.

Lamentamos sinceramente que su experiencia en una de nuestras habitaciones no haya estado a la altura de sus expectativas. Entendemos lo importante que es un ambiente fresco y acogedor para una estancia agradable, y nos disculpamos si esto no se reflejó durante su visita.

Además, respecto al problema con el aplique, siempre instamos a nuestros huéspedes a reportar cualquier incidencia durante su estancia para poder ofrecer una solución rápida y eficaz. Nuestro servicio técnico está disponible todos los días de la semana, con un tiempo de respuesta menor a 15 minutos dentro del horario indicado, para asegurar que cualquier contratiempo se resuelva de manera eficiente.

Esperamos que nos de una nueva oportunidad y nos visite en un futuro próximo.

Hasta entonces, reciba un cordial saludo,

General Manager

aynoa cuadrado castro

il y a 1 semaine sur G_Google Google

1/5

The apartment is very poorly distributed, the only good thing about it is that the terraces are large. We stayed in a first, and the same night we arrived they broke into our apartment, they stole our wallets with our documentation. The hotel service only gave us the option of changing apartments, since it was the minimum, but we saw that they rented the apartment where they robbed us again. They didn't make it easy for us at all, and they washed their hands.
That same night they entered the apartment, I was sleeping on the sofa bed, since they tell you there are 5 beds, and in reality there are only 4 and a sofa bed, so I found myself exposed everywhere, since they saw me face, and they could have hurt me if they wanted to.
If you want a quiet and safe vacation, avoid going to these apartments.

Maria Pozo

il y a 1 semaine sur G_Google Google

5/5

I apologize for the review I made because I was not actually there, it was in another hotel that is terrible and I was confused, I am very sorry for the confusion and review which I have removed since I posted it by mistake and I will visit your instances shortly. THANK YOU

Avis 2024-09-09 09:56:30

Estimada Maria,

Muchísimas gracias por su colaboración

Nos encantará recibirle en nuestro establecimiento en el futuro.

Cordiales saludos,

General Manager

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