Klantenbeoordelingen Terrazas Costa del Sol

3.8

Goed

2498 beoordelingen

38.7 %

28.5 %

15.2 %

6.1 %

11.5 %

Juan M

fp_review_thereis 4 dagen fp_review_on G_Google Google

4/5

Spacious and well-equipped apartments, overall a good hotel. Good views. A little more cleaning is needed (doors covered in pet paws, uncleaned light switches, the interior latch on the apartment entrance door didn't work). Taking the car for everything.

Adrienn Szenes

fp_review_thereis 5 dagen fp_review_on G_Google Google

4/5

We spent a week there. Unfortunately, we caught a smoking neighbor who smoked constantly and made loud phone calls, which was disturbing. The 1-bedroom apartment on the ground floor was relatively good, the double bed was very comfortable. However, the bed linen did not smell so fresh, as if it had not been washed... strange, because we are used to something else. Towels and kitchen trash were not changed once during the 7 days. The kitchen was equipped but not completely. For example, there was no wooden spoon for cooking, nor a pot drainer, there was supposedly a dishwasher, but I did not use it. Nor a tea towel or any towels. Well, we bought quite a lot for the sake of comfort. Unfortunately, the ancient sofas in the living room are not suitable for a small child, so he slept on the double bed with us, but fortunately we could fit in anyway. The sofa in the living room is a bit retro and the upholstery is smelly. The bathroom has a bathtub, not a shower, which I prefer.
The restaurant closes at 3:30 PM and opens at 8 PM. The selection is not very large. And for the price of 14 euros for a pizza, they give you a fairly small pizza. We usually eat during the aforementioned closing time, so we had to find another solution. The pool is great, cozy. We didn't use the sun loungers, we didn't have time for that with a small child. You have to pay for parking. There is a 200 euro deposit (you can pay with cash or card) which is returned at the end if everything is fine with the room handover. Otherwise, they handle this very flexibly. The huge holiday complex is far from everything, it is impossible to get around in the area without a car. Although it was written on booking that the beach is 600 meters away, well... the nearest beach is at least 1.5 km away. If you are looking for a shop or shopping opportunity, you can also only get there by car. In addition, there are concrete fences instead of painted lines, so you have the option to change direction at the nearest roundabout. So when you come down from the mountain you can only go in one direction and then turn back somewhere if you were going towards Estepona. The landscape is amazing by the way, which unfortunately we didn't see from the ground floor, but we still spent a great, pleasant week there. Pleasant memories.

José Antonio Quintana Osete

fp_review_thereis 5 dagen fp_review_on G_Google Google

4/5

Good views and very friendly staff

Beoordeling 2025-09-14 09:14:16

Estimado José Antonio,
Muchas gracias por su magnífica valoración tras su paso por nuestro Pierre & Vacances Terrazas Costa del Sol.

Nos alegra saber que disfrutó de las vistas que ofrece nuestro complejo y que percibió la calidez de nuestro equipo. Trabajamos diariamente para que cada detalle contribuya a experiencias memorables como la suya.

Esperamos que haya podido aprovechar también nuestros amplios espacios junto a la piscina y los diferentes servicios disponibles durante su estancia.

Esperamos de corazón que su visita se repita muy pronto.
Reciba nuestros saludos más cordiales,

E.Ecija, General Manager

Wenceslao Martinez

fp_review_thereis 1 week fp_review_on G_Google Google

1/5

I would never go back. It's not even 500 meters from the beach, although if there were a zip line, it would be. It's located on a mountain and is further away even if you have a car because you have to go down to a roundabout in the next town to get to the beach. And those walking can't cross the highway. We were there for 7 days and the sheets and towels were clean, but no one has come to clean in 7 days. There are ants everywhere, even in the chicken coop where the buffet trays are, although I didn't see any ants in the food. There were also swallow nests and 5 cm high droppings from not cleaning them. The buffet is average.

Beoordeling 2025-09-14 09:14:03

Estimado Wenceslao,
Gracias por transmitirnos su comentario.

Lamentamos profundamente que su estancia no cumpliera con sus expectativas. Nuestro servicio de limpieza está programado para realizarse cada 4 días durante estancias de una semana, aunque siempre estamos disponibles para atender necesidades específicas si nos lo comunican durante su visita.

Entendemos su observación sobre la presencia de fauna local, un desafío inherente a nuestro entorno natural privilegiado junto al Parque Natural del Estrecho. Respecto a la ubicación, nuestra situación en la montaña ofrece vistas panorámicas únicas mientras mantenemos proximidad a las playas a través de accesos vehiculares señalizados.

Valoramos sus comentarios sobre el servicio de buffet y los tomaremos en consideración para seguir mejorando. Nuestro equipo permanece a disposición durante las 24 horas para resolver cualquier incidencia que pueda surgir durante la estancia de nuestros huéspedes.

Esperamos poder brindarle una experiencia más satisfactoria en el futuro.
Atentamente,

E.Ecija, General Manager

Oscar Fernández

fp_review_thereis 1 week fp_review_on G_Google Google

5/5

Excellent location with a very good price-performance ratio. The facilities are great, it's pet-friendly, there's entertainment, and a takeaway service. It's relatively close to several beaches by car. We would definitely stay there again.

Beoordeling 2025-09-11 20:13:59

Estimado Oscar,
Muchas gracias por su magnífica valoración tras su paso por nuestro Pierre & Vacances Terrazas Costa del Sol.

Es un placer saber que disfrutó de su experiencia en Pierre & Vacances Terrazas Costa del Sol.

Nos alegra comprobar que valoró la calidad de nuestras instalaciones y los servicios diseñados para el disfrute de toda la familia. Que nuestras zonas comunes sean aptas para mascotas y contemos con opciones de comida para llevar refleja nuestro compromiso con experiencias versátiles y cómodas.

También nos satisface que nuestras actividades de entretenimiento y la cercanía a diversos puntos de interés costero hayan contribuido a hacer de su viaje un recuerdo especial. Saber que repetirían esta experiencia es el mejor reconocimiento a nuestro trabajo diario.

Esperamos de corazón que su visita se repita muy pronto.
Reciba nuestros saludos más cordiales,

General Manager