Name: Residentie Andorra El Tarter
Brand: Pierre & Vacances
Price: 396 EUR
Availability: InStock
Rating: 4.1 (536 reviews)

Klantenbeoordelingen Andorra El Tarter

4.1

Zeer goed

542 beoordelingen

49.1 %

28.6 %

9.6 %

4.4 %

8.3 %

NieuwsteOudsteHoogste beoordelingenMinder goede cijfers

A Klein

Er is 8 jaren op G_Google Google

4/5

Netjes en verzorgd appartement. Vriendelijke en behulpzame receptie

gaetan falletta

Er is 5 dagen op G_Google Google

1/5

I was very disappointed with the service and organization during my ski week.

I booked my skis through Pierre & Vacances for a Saturday to Saturday stay. Upon my arrival on Saturday, February 7th, in the early afternoon, I was told to pick up the skis at the shop next door… which was closed. I was asked to come back the next day: still closed.

I was then sent to another shop located in a neighboring town. I had to take the bus and wasted a large part of my day going back and forth.
For the return, I went back on February 13th during opening hours. They refused to take the skis back because the manager wasn't there. So I returned on February 14th when they opened… and I was charged an extra €61 for being one day late! Charging a customer for problems that are clearly your own fault is completely unacceptable. A very frustrating experience and service that needs improvement.

bielty

Er is 1 maand op G_Google Google

5/5

It met all our expectations

Beoordeling 2026-01-13 12:12:12

Querido huésped,
¡Gracias por tan bonita reseña! :-)

Nos alegra saber que su experiencia cumplió con todas sus expectativas. En nuestra residencia, nos esforzamos por ofrecer un ambiente acogedor y servicios que permitan disfrutar plenamente de la montaña y el entorno.

¡Hasta su próxima visita!

Claudia G.

Dra. Garvi

Er is 1 maand op G_Google Google

5/5

Beoordeling 2026-01-12 09:36:16

Dear Guest, Thank you for your positive feedback on your stay with us.

We are delighted that you chose to stay with us and it is great to know that you had a pleasant experience and we were able to meet all your expectations.

We hope to have the pleasure of welcoming you again in the future.
Best regards,

Claudia G.

Sophie Cerf

Er is 1 maand op G_Google Google

5/5

This is our second time renting in this very well-located residence, an 8-person apartment and a 6-person one this year... the 6-person apartment is more spacious than the 8-person one.... Otherwise, you really need to improve the kitchen equipment; there's only one saucepan! And there aren't enough electrical outlets either... otherwise, a very pleasant stay.

Beoordeling 2026-01-04 01:09:32

Chère Sophie,
Nous vous remercions pour ce retour.

Nous sommes ravis que l’emplacement de la résidence vous ait une nouvelle fois conquis.

Cependant, nous prenons note de vos remarques concernant les équipements de la cuisine et les prises électriques. Vos retours sont précieux pour nous améliorer au quotidien.

Nous sommes particulièrement heureux que votre expérience globale ait été à la hauteur de vos attentes, et espérons pouvoir vous accueillir à nouveau parmi nous.

Nous serions ravis de vous recevoir à nouveau pour un séjour sans fausse note.
Bien à vous,

Claudia G.