Recensioni dei clienti Les Temples du Soleil

3.0

Buono

819 recensioni

18.8 %

24.1 %

23.1 %

11.4 %

22.7 %

Jerac17 rinc

il y a 1 anno sur G_Google Google

1/5

Agosto 2023 residence poco accogliente alloggio pulito all'occhio ma lenzuola, tende, coprimaterassi e divani da pulire. Personale abbastanza cordiale fino a quando non hai bisogno di un cambio lenzuola trovate sporche all'arrivo. Se hai bisogno di un asciugamano in più devi pagare 8 eur. Lavatrice disponibile a 7 eur e 4.50 asciugatrice. Alloggi piccoli. Le attrazioni tutte a pagamento (salato) negozi carissimi e sforniti. Locali chiusi x la maggior parte. Sicuramente per chi ama camminare posto strategico

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Camille Mounier

il y a 5 giorni sur G_Google Google

2/5

When we arrived, the room wasn't even cleaned, there was dirt and even a pair of underwear was lying around on the floor. Not to mention the heating that smells like a burning toaster and struggles to heat a room. The staff is bitter and unfriendly. Not to mention the included passes, which are ultimately not what they used to be.

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Benjamin Plasse

il y a 5 giorni sur G_Google Google

2/5

We are in Val Thorens but still we must not abuse the prices because for the services offered it is clearly not worth the price...

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Danielle Bange

il y a 2 settimane sur G_Google Google

5/5

Perfect

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VENET Muriel

il y a 2 settimane sur G_Google Google

1/5

We just returned from a week at this Pierres et Vacances residence in Val Thorens with a very bitter taste in our mouths! This is the first time we've encountered a dirty apartment upon arrival: dirty dishes, dust on the hob and the top of the coffee maker, which was also unusable. Regarding complaints, in short, a minimum of cleaning upon arrival seems essential to me!! Not to mention the disgusting toilet brush! Furthermore, we were disturbed all week by a smoking apartment right next to our apartment, without being able to use the small balcony, and without a chair to sit on! A smell of cigarettes even in the hallway!
At the reception desk upon our arrival, they were very casual, giving us maps without telling us that we were entitled to free activities in the resort!! We received the information a few days later from another person at reception who was more attentive! In short, I do not recommend this residence! We will not be returning of course and therefore we should not let this residence harm other Pierres et Vacances residences which could be better! The only positive point is the view of the mountains and not of a wall like some other accommodations!

Opinione 2025-07-23 09:05:06

Merci d’avoir pris le temps de partager votre retour, nous sommes sincèrement navrés d’apprendre votre déception suite à votre séjour Muriel.

Votre expérience ne reflète en rien les standards que nous souhaitons offrir à nos vacanciers. L’état de propreté que vous décrivez à votre arrivée est tout simplement inacceptable, et nous comprenons pleinement votre frustration. Il est essentiel pour nous que chaque client débute son séjour dans de bonnes conditions.

Nous regrettons également que la communication à l’accueil n’ait pas été à la hauteur, en particulier concernant les activités proposées dans la station, ainsi que le désagrément causé par les odeurs de tabac provenant du logement voisin.

Sachez que notre personnel sur place est toujours disponible pour intervenir rapidement, n'hésitez pas à les solliciter directement en cas de souci, même si cela ne devrait jamais être nécessaire.

Nous vous invitons à déposer une réclamation via : https://contactariane.pierreetvacances.com/fr-fr. Votre retour est précieux pour nous permettre de faire évoluer les prestations et garantir une meilleure expérience à l’avenir.

Merci tout de même pour votre note positive sur la vue montagne, nous espérons que ce petit coin de nature vous aura tout de même offert quelques instants agréables.

L’équipe Pierre et Vacances

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