Came here for a lovely few days of skiing only to be met at the end with the worst service. We had to take our ski gear back and asked if they could hold onto our bags as check out was 10 and they made us go back and forth between the buildings and one lady (she wouldn’t say her name) was angry and vile. She rushed us out or threatened to lock our stuff in. Then she saw we had a lot of stuff and refused to help us by giving us a hand by taking the keys (even though she was already heading to reception). Fun place to stay with friends but felt very hated on and the attitude of this lady was awful. Maybe check your staff and how they are treating guests as this could’ve been avoided!