Il residence è molto bello e fornito di tutti icomforts. Il personale è gentile e disponibile anche se nessuno parla italiano. Noi ce la siamo cavata con l'inglese. Lo.consiglio a chi ha bambini ma anche ad una coppia che vuole stare in tranquillità.
Unica cosa negativa è che sul sito di Airbnb non è specificato il nome del residence e di conseguenza trovare la struttura non è stato semplice. Consiglio quindi di ricercare personalmente, prima di partire, il nome preciso del residence.
A wonderful week at the L'Hévana Hotel with very friendly and helpful staff. The apartment was very warm and functional. A great place to stay with family.
Superb residence with a top-notch reception team. Ideally located, close to all shops. The apartment was large, spacious, and in short, fantastic. We recommend this premium residence.
We spent a wonderful summer week at the Hévana residence. The apartments are spacious, well-designed, and well-finished. The indoor pool is very pleasant when you come as a family with children, and the jacuzzi is great, although a bit small. You just have to go in the morning to avoid the afternoon rush.
The dishes and kitchen are well-stocked, although extra dishes would be welcome (the dishwasher runs half-load). Be careful, however, as the pans have a worn non-stick coating and should be replaced (a health risk linked to PFAS). Fortunately, we were able to use the oven and stainless steel pots and pans.
The bedding is good, although the mattresses could be firmer and less soft (being used to firm, high-end bedding, we experienced a bit of back pain). The bath linens, towels, soaps, shampoos, etc., however, are perfect.
A quick note from a wood lover: the parquet floors in the apartments are magnificent, so don't forget to maintain and oil them regularly. It's a shame to waste such beautiful floors.
Finally, the service is excellent, with helpful and friendly staff; it's a pleasure.
Overall: the P&V Premium residence is a winner for us; we'll try again next year.
PS: The toilet paper could be a little better, and one or two more rolls wouldn't go amiss, given the luxury and pricing.