Recensioni dei clienti Résidence de la plage

4.2

Molto buono

953 recensioni

5

50.6 %

4

31.2 %

3

9.3 %

2

4.2 %

1

4.7 %

Yann Garel

il y a 6 giorni sur Google

5/5
I recommend this Premium Residence.

The sea view is superb and the location is ideal.
We came with a dog, who received a welcome bag with a blanket and other accessories for our four-legged friends.
The welcome was exemplary, and the daily staff is discreet, attentive, and active.
The indoor and outdoor pools are a plus in the Bay of Somme.
A beautiful location.
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Patrice Ribes

il y a 1 settimana sur Google

5/5
The residence is very well located, especially when renting a parking space; it's really impossible to park in Le Crotoy. The apartment is fully equipped, and the welcome is friendly. The pools are designed for children. A very pleasant stay.
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Tanja Lore

il y a 1 settimana sur Google

5/5
The staff is very friendly.
The accommodation is perfectly located. Right on the beach. We had a great view of the bay from the balcony. Shops are around the corner. Dogs are welcome. They received a cute welcome pack. We were very satisfied.
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Sarah J

il y a 1 settimana sur Google

1/5
A beautiful location with a sea view and very friendly staff: unfortunately, this is the only positive aspect of this Pierre & Vacances residence.
Our week-long stay was particularly disappointing. Upon arrival, the cleanliness clearly left something to be desired, both inside the apartment and on the terrace. The mattress, far too soft, badly needs replacing: it's impossible to sleep properly without waking up with back pain.
In windy conditions, a whistling noise can be heard from the window vents, making a peaceful night's sleep impossible. Soundproofing is completely lacking: we endured conversations, the television, and the noise of our neighbors' chairs until late into the night.
We left more tired than when we arrived, to the point of cutting our stay short by a day.
We do not recommend this residence if you are looking for rest and tranquility.
Opinione 2025-07-23 08:38:30

Merci pour votre retour détaillé Sarah.

Nous sommes heureux que l’emplacement face à la mer et la gentillesse de notre personnel aient contribué positivement à votre séjour.

En revanche, nous sommes sincèrement désolés d’apprendre que plusieurs éléments ont impacté votre confort, en particulier la propreté à votre arrivée, la literie inadaptée, le manque d’insonorisation et les nuisances sonores. Ce sont des points que nous prenons très au sérieux, car votre repos et votre bien-être sont au cœur de notre mission.

Nous vous invitons à déposer une réclamation via : https://contactariane.pierreetvacances.com/fr-fr. Cela nous permettra de mieux comprendre votre situation et de faire remonter les points signalés aux équipes concernées pour éviter que cela ne se reproduise.

L’équipe Pierre et Vacances

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Titia Fla

il y a 1 settimana sur Google

5/5
Very beautiful place to visit
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