Thank you for your honest feedback. We're glad to hear that you appreciated the convenient location and that everything in the apartment was in working order, especially the essentials like heating and hot water.

We understand your concerns regarding the size and layout of the accommodation. While the apartment is designed to accommodate up to 7 people, we recognize that comfort levels can vary, particularly when sofa beds are involved. Your suggestion about a more realistic capacity is helpful and will be taken into consideration as we review our descriptions and guest recommendations.

We appreciate you taking the time to share your experience.

The Pierre & Vacances Team

Thanks for your honest feedback – it sounds like your stay didn’t quite meet expectations, and that’s a shame.

We completely understand that not having basic essentials like toilet paper and tea towels is inconvenient. That should be communicated more clearly before arrival, so guests can better prepare.

Hopefully the surroundings or the park itself made up for it a bit! If you ever book again, be sure to check if there’s a “hotel service” option available, where these things are included.

The Pierre & Vacances Team