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- International number: +33 (0)1 73 01 85 66
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+33 (0)1 73 01 85 66 English speaking advisor Contact us
You have a question?
For any questions or if you wish to make, confirm or modify your booking:
Contact us
Call our travel experts:
- From UK: 0870 0267 145 (National rates from landlines)
- International number: +33 (0)1 73 01 85 66 (English speaking advisor)
Monday to Friday: From 8am to 6pm (BST)
Saturday: From 8am to 4pm (BST)
Frequently asked questions
FAQUnable to call? Then you may find the answer to your question in our FAQ section.
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«Much noice all night!»
You could not sleep in the night. Insulation was thin, so everything was heard over all in the night. Smoke came into the room from the balcony. No porridge in the morning. In the bathroom not properly water proof.
«Unresolved booking issue!»
When I booked on 27th August for a 2 night stay for 10th - 12th Aug for €201, after payment the website crashed, called hotel and was advised of a system error. I have called everyday to confirm reservation as I was sent and email this week thanking me for my stay and haven’t even been yet! Still waiting for the hotel to contact me! Roger was sorting it yesterday and was going to get back to me! Ridiculous.
«Good hotel, Good location, reasonably priced»
I stayed at El Puerto Hotel 4 times during the past year and I was quite satisfied. I feel at home and I will certainly return to the hotel in the future. More chairs should be added in the lobby. Also a bathroom.
«Excellent»
Colse to all wonderful restaurants. Close to the beach. Absolutely stunning view of the sea. Love the romm & bathroom. Love the balcony with the sea view.i would love to go back there hopefully some day
«Bon rapport qualité-prix»
Tout etaié bien. Le diner pas top. Petit déjeuner tres bien Personnel bien Situation géographique bien. Bon rapport qualité-prix. Wifi pas partout, il se perd parfois. La piscine très bien. Propreté CV.