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Customer reviews Hotel El Puerto

3.8

Good

3435 reviews

5

39.3 %

4

29.4 %

3

15.9 %

2

6.3 %

1

9.2 %
Most recentOldestTop ratingsLowest grades

Sara Fuller

There is 3 weeks on Google

4/5
This hotel is wonderful for being close to everything on the sea front and round the corner from bus and train station for good connection and all the shops bar cafes pubs marina in this area
Hotel is lovely and clean with helpful staff if you want a kettle in your room you have to ask but you do have water in your room on arrival with a fridge
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Luke Baker

There is 3 weeks on Google

4/5
Stayed for a stag, for what we paid it was fine. Nothing special but did the job.
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Mike o brien

There is 3 weeks on Google

5/5
Very central. Good service highly recommended ?
Review 2026-02-15 20:13:46

Dear Mr. Brien,
Thank you for taking the time to share your feedback.

It is wonderful to hear you had such a positive stay at Hotel El Puerto by Pierre & Vacances.

We are delighted our central location made your visit convenient and that our team's service met your expectations. Your recommendation is the greatest compliment we could receive.

We hope you took advantage of our proximity to Fuengirola Beach and the vibrant local shops during your stay.

We look forward to a return visit from you in the future.
Best wishes,

José Luis Saíz
Director General / General Manager

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John O'Neill

There is 3 weeks on Google

5/5
Just perfect
Review 2026-02-12 20:15:13

Dear Mr. Neill,
Thank you for sharing this review of your time at our hotel.

We are thrilled to hear that your stay at Hotel El Puerto by Pierre & Vacances met all your expectations. Your kind words motivate our team to continue delivering exceptional experiences.

We hope you had the chance to experience our rooftop Sky Bar with panoramic sea views during your stay.

We hope to have the occasion to welcome you back.
Best wishes,

José Luis Saíz
Director General / General Manager

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June Burton

There is 1 month on Google

5/5
Lovely classy hotel, rooms lovely everything you need. Air con, mini fridge, shampoo and body wash in lovely shower area, lovely soft towels. Sea/marina views perfect. Surrounded by bars and restaurants all with great atmospheres, food and service. My husband had his birthday while there surprised by a complimentary bottle of fizz with a lovely message from the hotel. Would definitely recommend
Review 2026-02-08 20:10:38

Dear Ms. Burton,
Thank you for taking the time to let us know your opinion of your recent stay.

We are thrilled you had such a wonderful time at Hotel El Puerto by Pierre & Vacances.

It’s great to know you found your room comfortable and enjoyed the amenities like the air conditioning and mini fridge. We’re also delighted the sea and marina views added to your stay and that our location near vibrant bars and restaurants suited your plans.

Your kind words about the birthday surprise mean a lot. We always aim to make special moments memorable.

Wishing you all the best and looking forward to your next visit,

José Luis Saíz
Director General / General Manager

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