Dear Philipp,
Please accept our sincere thanks for this kind feedback.

We are delighted that your experience at Hotel Puerto De La Luz By Pierre & Vacances met your expectations from start to finish and that you appreciated our friendly staff.

It is also great that our rooftop pool gave you a relaxing space to unwind and that you enjoyed the beautiful views from above.

Finally, we are happy to hear that you found everything you needed close by, with the beach, shops, and restaurants all within easy reach.

We look forward to welcoming you back in the future.
Kind regards,

Team Puerto de la Luz

Dear Guest,
We appreciate you sharing your perspective with us.

We are delighted our reception team could assist you in choosing the perfect room upgrade through their personalized tour service. Our staff takes pride in helping guests find accommodations that suit their preferences.

That said, we regret the pool facilities did not fully meet your expectations. While our rooftop pool offers panoramic port views as a relaxing retreat, we understand its compact size may affect availability during peak times.

Nonetheless, we hope you appreciated our prime location near Las Canteras Beach and the convenience of having essential amenities within walking distance. The combination of urban accessibility and coastal charm remains one of our key strengths.

We hope to be able to welcome you for an improved experience in the future.
Best wishes,

Team Puerto de la Luz

Dear Ivan,
Please accept our sincere thanks for this kind feedback.

We are delighted you found our accommodations pleasant and appreciated the convenient access to local amenities.

It brings us joy knowing our proximity to Las Canteras Beach added value to your stay, allowing you to fully embrace the coastal atmosphere. Our team takes pride in offering a welcoming base for exploring Gran Canaria's vibrant surroundings.

We hope that you will stay with us again many more times in the future.
Best wishes,

Team Puerto de la Luz

Dear Selen,
Many thanks for sharing your review.

We are thrilled to hear that you had such a wonderful stay at Hotel Puerto De La Luz By Pierre & Vacances and that our team was attentive to you.

Finally, we imagine our location, close to Poema Del Mar Aquarium and Las Canteras Beach, was an asset for you, and we hope you could try our fitness facilities.

It would be our pleasure to have you return on another occasion.
Very best wishes,

Team Puerto de la Luz

Dear Ismayil,
Thank you for positively reviewing your visit.

We’re delighted that you had a memorable stay with us and that our central location made exploring effortless for you.

Your appreciation for our cozy rooms and memorable breakfast offerings truly motivates our team to maintain these standards.

We look forward to welcoming you again.
Best wishes,

Team Puerto de la Luz