Customer reviews Vercorin

4.6

Fabulous

398 reviews

56.8 %

18.3 %

4.3 %

2.3 %

1.8 %

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Marek Nowak

There is 3 weeks on G_Google Google

5/5

I had very good experience during the summer stay.
The apartment was extremely clean and well prepared.
I strongly recommend this apartment for bike trips.

Sbonadric

There is 1 month on G_Google Google

5/5

We got a well-furnished spacious apartment, right in front of the cable car.
It's conveniently located close to the historical center. The view from the room is nice, though in front of the parking and cable car.
The spa is included in the price, though not allowed for under 16 year olds.
In the low season there is plenty of parking space, for free. (+ EV charging station)
... Bring your own pillows... They're just terrible!

Kholofelo Kugler

There is 4 months on G_Google Google

4/5

Great accommodation for a family ski holiday.

Review 2026-03-04 10:19:22

Thank you very much, Kholohelo, for your kind review ⭐

We’re delighted to hear that you enjoyed your family ski holiday and appreciated the views and family-friendly atmosphere.

We hope to welcome you again soon at SWISSPEAK Resorts. ⛷️

Mirek Kubiska

There is 6 months on G_Google Google

4/5

I recently stayed at this apartment hotel and had a mixed experience.

On the positive side, the cleanliness of the hotel was impressive, and the use of quality materials in the apartments contributed to a pleasant atmosphere. The facilities for skiing were well-equipped, and the wellness area was lovely, providing a nice way to unwind after a day on the slopes. The staff was friendly and accommodating, which added to the overall positive vibe of the hotel.

The apartments were well insulated from noise, allowing for a restful sleep, which I really appreciated. However, one major drawback was the slow internet connection with frequent drops. This made it quite challenging for me to work during my stay.

Lastly, the restaurant experience on New Year's Eve was a significant disappointment. The service was far below expectations, with an arrogant chef who seemed uninterested in resolving issues. My soup arrived five minutes after my main course, and when my main dish finally came, it was served without the promised sides, which arrived ten minutes later. Moreover, the portion sizes of the same dish were inconsistently served.

Overall, while the apartment hotel has many positive features, the dining experience and internet issues really impacted my stay. I hope they can address these challenges in the future.

Review 2026-01-06 08:13:07

Thank you very much for taking the time to share such a detailed review of your stay at SWISSPEAK Resorts Vercorin.
We are pleased to read that you appreciated the cleanliness of the property, the quality of the materials used in the apartments, the peaceful atmosphere, and the wellness area, which are all designed to offer comfort and relaxation after a day on the slopes. Your kind words about our team are also greatly appreciated.

Regarding the internet connection, we sincerely apologize for the inconvenience you experienced. We understand how important a stable connection can be, especially for work purposes, and we take this feedback very seriously in order to improve the reliability of our network.

Concerning your dining experience on New Year’s Eve, we would like to clarify that the restaurant is independently operated and not managed directly by SWISSPEAK Resorts. That said, we fully understand your disappointment and we will make sure to pass your detailed feedback on to the restaurant operators so they can take it into consideration and work on improvements.

Thank you again for your constructive feedback. It helps us continue to improve our services and guest experience. We hope to have the opportunity to welcome you again in the future and provide you with a fully satisfying stay.

Silvia Windy

There is 10 months on G_Google Google

1/5

The room was very hot, and the apartment above us was extremely noisy with kids constantly running around. We reported this to the lobby staff, but instead of helping, she said it wasn’t their responsibility to remind the kids to be quiet. In my opinion, it is their responsibility to remind the parents that other guests are being disturbed. On top of that, she told us this is ‘normal’ when staying in an apartment — which came across as rude and unprofessional. We had booked for 7 nights but ended up checking out after just 2 nights.

Review 2026-06-15 09:57:58

Thank you for sharing your experience, Silvia. We are sorry to read that your stay was affected by noise and comfort issues, and that our on-site response did not meet your expectations.

At Pierre & Vacances, we aim to ensure all guests can enjoy a comfortable and peaceful stay. While our residences do operate in a shared apartment-style environment where some level of noise can occur, it is still our responsibility to manage disturbances when they are reported and to help ensure all guests respect quiet hours and community rules.

We are also sorry that the way your concern was handled at reception came across as dismissive. This is not the level of service we expect from our teams. Your feedback regarding staff communication and handling of complaints has been shared with the local team for review and follow-up.

We regret that the combination of noise and discomfort led you to shorten your stay, and we understand how disappointing that must have been.

The Pierre & Vacances Team